FLU AND CORONA VIRUS PRECAUTIONS AND FAQS

Flu and Corona Virus (COVID-19) Protection at the Clinic There is nothing more important to us than our patients' safety and well-being. For this reason, we have reviewed our standard disease-control processes and have revisited and enhanced these practices considering the recent Corona Virus concerns.

What steps is RC Chiropractic taking to prevent the spread of the Flu and COVID 19 to customers?  As standard practice, all staff members are trained to follow personal hygiene habits suggested by the CDC, state and local public health departments. In addition, we have implemented heightened cleaning regimens (including the use of disinfectants known to work on similar viruses) and have added hand disinfectant to all service rooms. All staff members already wash their hands and disinfect all materials used during a service after each service.

What precautions should patients take? We simply request the cooperation of our entire community in maintaining a safe clinic environment, so we require everyone to wash their hands prior to their treatment. We also request that anyone that has mild cold or flu-like symptoms to follow the advice of health officials and stay home while sick to help protect others. Should you need to cancel, we are waiving our 24-hour notice period for now.

Are Clinic professionals using masks during services? Yes. Per CDC guidance team members and the Clinic professionals are masked during services.

Can a patient wear a mask during a service? Patients are encouraged to wear a face masks during their visit.

Can you be declined service if you are exhibiting symptoms? If you have mild cold-like symptoms, health officials encourage you to stay home while sick and avoid close contact to help protect others. For the safety of everyone, our licensed service providers are permitted to decline service to any customer exhibiting contagious symptoms and will reschedule your appointment. We have likewise instructed our staff that if they exhibit any cold-like symptoms, they should stay home. Should you need to cancel for any health-related reason, we are waiving the 24-hour notice period for the time being. We appreciate your concern and cooperation and RC Chiropractic and will continue to monitor the situation and take additional measures if or when they become necessary to ensure the safety of our patients and our staff.

We really appreciate your business and value you as a patient Sincerely, Dr. Arthur L Matthews, III, DC Owner/Chiropractor RC Chiropractic