Dear CopperPoint Policyholder:
We want to make sure you have the tools you need to use our new systems and business enhancements through our Customer Portal.
Step-by-step instructions for filing a claim through the portal are available
here
on our
website
as well as tutorials on how make a payment and report payroll.
Remember, if you are a registered user on the portal, you will be prompted to reset your password when you sign in. If you are a new user, simply call our Contact Center at 602.631.2300 for assistance.
Once you have signed in, you will recognize significant improvements including:
- Visibility into claim adjuster notes
- Ability to download all claim details, including loss runs
- Expedited claims reporting
- Ability to upload report of injury form
- Ability to upload images, PDFs and other key supporting documents when filing a first notice of loss (FNOL)
- Immediate access to claim information – claim number, adjuster and adjuster’s contact information
Please contact your agent or CopperPoint at 602.631.2300, if you have any questions.
