The deployment team at Brant Community Healthcare System have been working hard and are using creative methods to boost enrollment at their organization, resulting in over 500 staff members, volunteers, and staff family members registered during a recent sign-up campaign, making it one of the most successful staff campaigns the MyChart project team has seen to-date.
Danielle Myers, Director of Information Communications Technology and Chief Privacy Officer at BCHS, organized and helped launch a contest kickoff competition between staff departments to increase adoption amongst patients, which started in their D wing and Diagnostic Imaging units, and has now expanded to their diabetes, day surgery, and surgical unit. The two clerks who enroll the most patients each month of the campaign will win a dining gift card.
BCHS is also providing MyChart information to patients within their discharge packages and promoting the new virtual enrollment option at their Release of Information Office.
Primary care physicians that Danielle has engaged with are excited to hear that their patients will now have access to their test results online from the surrounding hospitals.
"MyChart is an important tool for patients as this provides them with a holistic view of their chart, rather than a siloed account," explained Myers.
Myers has also met with the community organizations involved in forming the proposed Brant Ontario Health Team to discuss how those organizations can promote MyChart and help increase awareness among their patients and clients.
"MyChart will also be a great bridge for the OHTs who are committed to providing patients with digital access to their health records," added Myers.
MyChart is helping BCHS cope with the COVID-19 pandemic, as their Release of Information office can recommend MyChart's virtual sign up to people who call for their lab results and copies of their COVID-19 tests resulted in-hospital. The MyChart project team extends their congratulations to Danielle, and the BCHS team who have demonstrated exemplary leadership with this initiative in enabling patients with easier access to their hospital records online.
Is your organization marketing MyChart in a unique way to staff and patients? Let us know by emailing MyChart@HITSeHealth.ca.
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