Wastewater Utility Manager Vince Ines shares an important message, "Our dedicated employees at the wastewater treatment plant are trained for emergency events such as COVID-19 and are prepared to handle these situations". Learn how you can do your part to protect vital infrastructure!
We invite the public to electronically participate in this week's Water Commission meeting by following the steps below.

To watch the meeting: 
  1. Join a WebEx Live here or,
  2. Watch live stream or an Archived Video here or,
  3. View live on Cable TV at Channel 15 and replay as listed on CAPS media schedule.

To submit comments:
Submit your comments (up to 1000 characters) via email by 4:00 p.m. on April 16, 2020.
  1. Submit your comment to the Water Commission Secretary using this form here or,
  2. Send an email to dgallegos@cityofventura.ca.gov

When sending an email, please indicate in the Subject Line, the Agenda item number (i.e. Item No. 2). Your form/email will be read by Water Commissioners and placed into the item’s record at the meeting.

For more information view the full Meeting Agenda here.

In compliance with the Americans with Disabilities Act, if you need assistance to participate in this meeting, please contact the City Clerk’s Office at (805) 658-4787 or the California Relay Service at (866) 735-2929. Notification 72 hours prior to the meeting will enable the City to make reasonable arrangements to ensure accessibility to this meeting
A lthough our offices are closed to the public, please know that Ventura Water’s Customer Care team is available to assist our customers during these challenging times! Ventura Water offers several ways to make your payment.

  • Drop Box: located in front of Ventura City Hall at 501 Poli Street, Ventura, CA 93001
  • Mail to: Ventura Water, P.O. Box 612770, San Jose, CA 95161-2770
  • 3rd Party payment options: 
  • Toll-free phone at 1-844-278-9127
  • Online at cityofventura.ca.gov/online_services

I n accordance with the Governor’s Executive Orders and the County of Ventura’s "Stay Well at Home" order, City Hall and the treasury window remain closed until further notice. For questions regarding your bill, contact Customer Care at (805) 667-6500 or email myvtawater@cityofventura.ca.gov .
Ventura Water is committed to equipping customers to use water efficiently. One of the ways the City is demonstrating this commitment is through the Meter Upgrade Project. 

Your new Smart Meter comes equipped with an easy-to-use online water tracker – Home Connect – that enables customers to visually see and track their water use daily or hourly and sign up for leak detection notifications. 

To get started:

  • Login to your My Ventura Water Account or create one
  • Click the blue Home Connect Button
  • Start viewing and tracking water usage and sign up for leak detection

Please be advised: If your Smart Meter was installed less than 60 days prior to logging into Home Connect certain functions will be subject to data availability.  

For questions or concerns please call Customer Care: (805) 667-6500.
The City of Ventura is committed to serving you!

As we work together to “flatten the curve” and reduce the spread of COVID-19, please know we are for our communities. For updates and adjustments to City services, along with local resources for seniors, businesses, and the community, visit the City of Ventura’s COVID-19 website.

As a reminder, the public is advised to follow the County’s “ Stay Well at Home Order,” continue to stay home as much as possible, wash hands frequently, support physical and social distancing, and wear a face covering or homemade mask when conducting essential activities.

All City parks and beaches remain closed until further notice and cannot be used for any type of group gatherings. This includes the Promenade, Pier, and Wastewater Treatment Plant wildlife ponds. Signs, barricades, and fencing around all City parks and beaches continue to be posted to discourage crowds and remind the public of important closures throughout Ventura.

For more COVID-19 updates, visit the County of Ventura at www.VCEmergency.com .
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