Our commitment to you

April 2020

We're here to help

We understand these are trying times and we're doing our part to help .

We are suspending disconnects due to non-payment through April 30, 2020. Please contact us if you are unable to make your payment.
The electric cost adjustment decreased April 1. A sample residential customer will see a $2.52 per month decrease.

We offer several flexible payment and assistance programs:

Pick my payment date: select a payment date that works best with your budget.
Budget billing: average your bill so you pay the same amount each month.
Skip a payment: roll your current bill to a future month.
Project COPE: provides utilities payment assistance due to personal crisis or emergency, regardless of income.
Low-income Energy Assistance Program (LEAP): The deadline to apply for assistance has been extended to August 31, 2020, or until funds are exhausted.

Our commitment remains the same: you can depend on us to deliver safe and reliable utility services every day. We are here for you and together we will get through this.

Your voice matters. Let it be heard by taking our energy survey through May 3 and help us plan for the energy future of Colorado Springs.

Need some landscape inspiration? Here are a few ideas to get started. Remember to always call 811 or click colorado811.org before you dig.

Energy and water use may increase as many are working and studying from home. Here are some money-saving tips to help use energy and water wisely.