Dear Health Care Professionals,
We are closely monitoring the COVID-19 pandemic and remain committed to making continuous updates to our protocols to increase the safety of our patients and our staff.
We notified our families of our intentional decision to hold off on preventative maintenance for many of our durable medical equipment items. This action is necessary in order to reduce the risk of exposure from equipment collection and from transporting equipment into our office.
This step will also lessen the need for parts currently in short supply and high demand, particularly regarding ventilators. This will also help to ensure we have resources to make emergency repairs to equipment.
This delay in preventative maintenance does not cause a risk to our patients’ care. If there are any concerns about device function, families have been asked to contact their clinician or customer service representative and we will work to find a solution for their needs. More information about our response to COVID-19 can be found at
PHSCoronaVirusUpdates.com
.
Sincerely,
