UPDATE: First Commerce Moves to Drive Up and "Contactless" Service at Valdosta Financial Centers

YOU Can Count on Us.

At First Commerce, we value your membership and remain committed to your financial well-being during these unprecedented times and beyond. Following federal health guidelines, and as part of our commitment to your health and that of our team members, effective Thursday, March 19 , we will begin providing lobby service by appointment only at our Valdosta financial centers on a temporary basis. Appointments will be reserved for services that require direct material assistance by a team member. We will continue to be open regular business hours with our team members available inside the financial centers to assist you with material needs through "contactless" service.

Access to Services

For Most Services, Speak Directly to a First Commerce Team Member Through Our Video Teller Service by Simply Touching the Screen
For added convenience, Video Teller Service is always available for extended hours, Monday-Friday 7:30 a.m.-6:30 p.m. and Saturdays 9 a.m.-1 p.m.
Some transactions require only an official government-issued photo ID

Order Ahead & Pick Up Options
Services such as Instant Issue Debit Cards, Checks, and Statements that require direct material assistance from a team member are available by calling the financial center and arranging to pick up your requested items during regular business hours.
When visiting the financial center to pick up your items, please be prepared to show your official photo ID through the window or door to verify your identity.

Get Access to Cash and Deposit Services Through ATMs
Also remember our nationwide Accel surcharge-free network of ATMs – you can even search for deposit-accepting machines – along with the option to receive cash back at points of purchase including grocery stores and pharmacies

Loan Assistance Over the Phone or Online
Simply call the financial center directly or FCCU’s main Contact Center at 1-800-533-5772 or use our Video Teller Service for questions about existing loans
Loan documents will be delivered to members electronically via DocuSign for secure processing
Apply for loans online, including Home, Auto, Lines of Credit and Credit Cards – visit www.FirstCommerceCU.org or call us at 800.533.5772.

Digital Banking Offers Remote Banking Solutions
Enjoy secure convenient access anytime, anywhere right from your computer, laptop, tablet or mobile phone. This free service offers a way to check balances, transfer funds, pay bills, and more. With our mobile app, you can also deposit checks right from your device. Enrolling is easy and takes just minutes to complete or feel free to contact us for personal assistance.

For other banking needs that may require material assistance from a team member, please call the financial center nearest you for help by phone, or to schedule a time to pick up items during regular business hours.

Valdosta Mall

Phone : 229.245.6180

The vestibule area right outside the lobby offers Video Teller and ATM Service

Regular Lobby Hours

Monday-Thursday: 9:00 a.m.-5:30 p.m.

Friday: 9:00 a.m.-6:00 p.m.

Inner Perimeter

Phone: 229.249.7672

Drive-thru offers Video Teller and ATM Service

Regular Lobby Hours

Mon. – Thurs. – 9 a.m. – 5:30 p.m.

Fri. – 9 a.m. – 6 p.m.

Sat. – 9 a.m. – 1 p.m.

Drive-Thru Hours:

Monday - Friday: 7:30 a.m.-6:30 p.m.

Saturday: 9:00 a.m.-1:00 p.m.

First Commerce

Contact Center

800.533.5772 or 850.488.0035

Monday-Friday

9 a.m. – 6:30 p.m.

Saturday

9 a.m. – 1 p.m.

Keeping You Updated and Informed

Please visit our Coronavirus Relief web page for regular updates on how First Commerce is continuing to serve you and our communities. The page also provides useful tips for managing your accounts through remote and online service options.