We may not be face-to-face,
but we are connected with you.
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Free Screen Sharing, Skype, Zoom, Net Meeting.com, Linkedin and others have recently become the vehicles replacing our vehicles in communicating with our customer or supply partners.
In an environment discouraging social gathering or encouraging social distancing, these tools allow us to gather, educate, train, and promote new ideas and concepts in a healthy environment.
Insulectro has adopted an aggressive internal training program during this stay at home period to assure new developments from our supply base are well understood and applied to customer interests and needs. In addition, some of our more progressive customers are scheduling training and education sessions with their internal and external sales staffs.
Those same sales professionals are in turn promoting virtual sales calls with their customers drawing on the resources readily available to support current programs. This support can be initiated with a simple calendar invite as opposed to coordinating travel plans for the various support personnel. The Insulectro team is currently conducting numerous daily virtual sessions to support our customers and their growth plans.
You'll see examples of this throughout this month's newsletter.
Patrick Redfern
President & CEO
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- Distribution Centers Cranking
- Technology Allowing Ongoing Communications
- Focus Tech Making Hand Sanitizer
- Our Design & Education Resources Can Minimize Your Revs
- Isola's 550H Reduces Weight & Costs in Automotive
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“
Royal Circuit Solutions is a
quick turn PCB manufacturer
. We rely on our key suppliers for timely delivery of raw materials.
This is a critical relationship because
no material = no orders!
Through their willingness to stock a wide array of materials to support our quick-turn business model,
Insulectro has shown their commitment to helping us continue to grow our business
.
Insulectro has done an
amazing job of servicing Royal Circuits to ensure a smooth supply of materials every day of the week
. The Northern California Account Team of
Hilton Hoyt and Eric Traue have been very responsive to our needs
and will go the
extra mile for Royal
when we absolutely need it.
In addition, Insulectro is
instrumental in providing much needed technical assistance and process level guidance
.
Chris Hunrath
has applied his technical expertise for us on many occasions and has recently helped us to expand our product offerings within the
HSD and RF PCB arena, using some of the new-age Isola materials
that our customers are experimenting with,
such as I-Speed®, I-Tera® MT40 and Tachyon® 100G.
As Royal Circuit Solutions has expanded into flex circuit manufacturing, through our Royal Flex facility in Southern California,
Insulectro has also helped us to grow our business and to help us significantly increase our bottom line.
"
Milan Shah
Owner
Royal Circuit Solutions & Royal Flex
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Ken Parent Speaks Out!
“Innovation from Necessity”
April 2020
Insulectro has been
very fortunate to have responded early to the COVID-19 Virus crisis
to protect our teammates, our customers and our suppliers in order to keep the business healthy. Insulectro continues to weather the storm and we are planning to
exit the Shelter in Place (SIP) orders with new products and service models
to meet the ever-changing demands of our customers.
May we all be through this fast with a better sense of community and an industry working stronger together.
Beyond meeting the #1 priority of
filling your orders day-to-day
with the hour to hour COVID news and changes in the demand for materials, we have been
able to keep our eye on the future
. Some of the goals that we have focused on during the SIP include
improving the speed at which we acknowledge and fulfill your orders
. Insulectro has continued to work on our systems and processes
to take minutes out of our process
. We know you win orders based on your ability to respond fast.
Please provide feedback to me when you see opportunities for us to improve our service speed to you.
We have also found new ways to present our
Design & Education program to the OEM’s through our customers to speed the design-to-build process and get Rev-1 right
. We are making progress with new High-Speed, RF and Flexible laminates to improve the reliability of tools like Zoom, Skype, HouseParty, TEAM’s and just old-fashioned cell phone reliability and speed we have all become so familiar with thanks to SIP.
I look forward to learning from you how to bring solutions and new opportunities to your business. Stay healthy and thank you for your business!
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Ken Parent
VP of Sales & Product Management
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PCB Industry Steps Up to Fight Pandemic
Here's What We Are Seeing!
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With in-person meetings nearly impossible, Insulectro has turned to virtual meetings, webinars, parking lot drop-offs to keep in touch. There's no doubt these are trying and uncertain times, but it's clear
PCB suppliers, fabricators, and OEMs are stepping the manufacture of life saving medical devices
.
Here are a few things we're hearing. . .
Kevin Barrett, TAM
Fabricator just placed a large order for
materials needed by medical OEM
Trey Adams, Regional Sale VP
Rush order for materials used in medical equipment
Paul Dufresne, TAM East Coast
Fabricator working very hard on medical programs
Hilton Hoyt, TAM
Fabricator quoting several ventilator programs
Garret Shepard, TAM
OEM making heaters for ventilators and heaters for the Covid-19 test kits. Also, busy manufacturing flex circuits for hospital beds, positive pressure hoods, pulse oximeters, and portable ventilators
Rachel Moreno, ISM
Fabricator placed rush order for materials needed by OEM for COVID-19 project
Ron Murdock, TAM
Several fabricators ordering materials for PCBs used in ventilators
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Creative Approach to Keeping in Touch with Customers
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"The funnest thing I have been doing with my local customers is that I
bring in 'Take Out' once a week and bring soccer chairs and we have outdoor lunch meetings
. Also since all liquor stores are closed in PA I have been also
delivering goodies as a full service supplier
. We seem to talk more personally so really a true lunch and learn."
Paul Dufresne, East Coast TAM & Bootlegger
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Isola’s Travis Kelly:
Maintaining Continuity of Supply
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On April 9, 2020, i-Connect007's Barry Matties interviewed Isola President & CEO Travis Kelly. Excerpts here are used by permission. To read or listen to entire interview, click this link
<Travis Kelly Interview with Barry Matties>
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Barry Matties:
Travis, the recent COVID-19 outbreak has impacted the supply chains around the world. Please share with our listeners how this has impacted our industry.
Travis Kelly:
One thing we’ve been focused on is maintaining the continuity of supply from our vendors and continue to be 100% operational at all our global facilities. There are three key pillars that are very important that have allowed us to remain open, and I would imagine many of the other businesses within our industry. First and foremost, we have a diverse global supply chain that has allowed us to ensure we have the materials that we need to produce our laminate. At this point in time, it’s extremely important to have very close communication with our supply base, and that has been essential to the overall strategy around continuity of supply—making sure that we’re very transparent and collaborative relative to what we need and when we need it and as well as where we need it.
Matties:
What sort of trends are you seeing in the supply chain? Is there an increase in demand, or have you noticed a reduction in orders?
Kelly:
Specific to Isola, we’ve seen a very large increase in demand. Part of that is the overall medical industry, and a lot of our laminate is used—especially when you get into the pandemic, such as COVID-19, with the need for ventilators. We’re seeing a pretty large spike in demand for certain material grades that are used in that type of equipment. We’ve been extremely busy, not just in the United States, but at our global sites as well in China and Taiwan.
Matties:
It's amazing how technology is really stepping in to keep things moving. Related to that end, there has been a lot of support in the industry to help each other to get through these challenging times. What sort of stories of support are you hearing out there?
Kelly:
Yes. As I said a little bit earlier, as we talk about supply chain, Isola is actively involved in supplying critical material to many of our customers that are manufacturing metal equipment to fight COVID-19. And, arguably, even some new OEMs—as people have seen GM and some of the automotive companies—are now producing ventilators. Isola is treating all material orders that are needed to assist during this pandemic as the top priority. What does that mean? That means to the extent possible, we break into production schedules and move raw materials around the globe at our expense to support emergency or to help save lives.
Isola is committed to fighting this pandemic alongside our business partners. And we will continue to utilize the full strength of our company to provide quality material in an expedited fashion. There are many examples—especially over the last several weeks—where there’s a huge pickup in demand for certain grades of our material that are needed in a lot of these different medical devices. We are doing everything humanly possible, and having our teams across the globe work many days and shifts to provide this material as quickly as possible to those manufacturers to get the material in a place where they need it and when they need it.
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Keeping the Shelves Stocked!
Insulectro's Supply Chain Team
Continues to Deliver
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Though the last month has surfaced many new challenges for us all, I'm happy to report that
Insulectro's Supply Chain team has risen to the occasion, continuing our focus on providing consistent, uninterrupted inventory availability for our customers
.
As a team, we responded very quickly over a month ago, transitioning to working remotely as a connected unit. In this interim "work from home" environment,
we've proven we can successfully maintain the same high level of service
which our front line and customers expect. We are constantly linked and communicating through our advanced suite of internal tools for calls, chat, video conference, and collaboration.
We're fortunate that our customers make products which are essential to US medical and military infrastructure
. We take this very seriously and embrace our special responsibility to maintain the same high level of service during this time. We are
"full speed ahead" with replenishing materials, leveraging our talented team, our robust demand and supply planning processes
, and our various analytical tools and reporting, to ensure our shelves stay well stocked.
The team has done an outstanding job actively and frequently engaging our suppliers,
to ensure the rapid movement of PCB materials from manufacture to our shelves
, and ultimately to our customers. This strong link to our supply base has
helped us avoid bottlenecks and delays, as demand remains very strong.
We are
continuing to stay laser focused on execution
, holding frequent demand and supply check-in calls with our key suppliers, as well as collaborating closely with our internal teams (Sales, Ops, etc.) to align on any issues that might arise, anticipating roadblocks so we can execute in lieu of the current challenging external environment.
This vigilance is at the heart of Insulectro's culture and purpose
: anticipating and adapting in times of constant change, staying focused on "getting stuff done", and enabling our customers to make "Better Circuits Faster".
Jason Shuppert
Director, Supply Chain
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IH550H: Organic-based Resin System in droppable- Reduces Weight & Overall Costs
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As presented in previous issues, Isola has identified and invested in key market segments such as
wired and wireless communications, RF/MW, and automotive electrification
.
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All have specific needs to support their respective market, however,
automotive electrification has some interesting challenges
all the while presenting some excellent opportunities. Required attributes for automotive electrification include;
high thermal cycling exposure, continuous high operating temperatures, high voltage where applications require excellent CAF resistance and very heavy copper designs that need superior crack resistance for long term reliability
.
Ceramic based materials have been employed to meet these requirements, but by developing an
organic based resin system
,
Isola has decreased the weight of the device and subsequently lowered the material and manufacturing cost.
At IPC this year, Isola answered the call and formally presented
IS550H
. This
new halogen-free resin system has superior thermal resistance and CAF performance at a 1000 VDC bias for 3000 hours after 6x260 C reflow simulation and extreme preconditioning (85C/85%/96H).
In addition, the
IS550H has excellent flow and fill characteristics
for heavy copper, heat sink and bus bar applications with FR4 like processing.
The objective of developing IS550H was to address the need to move away from ceramic substrates for automotive electrification, but
this extremely robust product could favorably impact additional markets such as the down hole market, burn in boards, and the polyimide market particularly applications requiring the use of heavy copper.
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It's a pleasure to work with Isola.
Norm Berry
Director of Laminates & OEM Marketing
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Semi-Additive for all!
7 micron traces 20 microns tall,
you can do this in your shop right now!
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Who doesn’t love two things that go great together?
Chocolate and peanut butter, wine and cheese, pizza and beer.
How about DuPont’s DI5125M and JX Nippon’s JXIT-1?
DuPont’s new high-resolution photoresist combined with JX Nippon’s ultra-thin foil brings mSAP (modified semi-additive process) to PCB fabs with conventional equipment.
DuPont’s DI5125M is 25 microns thick
and can resolve very small features with high adhesion. Below are 7-micron photoresist pillars.
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The film is
fast developing, low leaching
. Additionally, high resolution films typically need high exposure energy, but this film works with a conventional 40 to 60 mJ/cm
2
.
Combine this new film with the ultra-thin JXIT-1 foil, and you have a system for making very fine, and if needed, very tall circuits.
The
JXIT-1 foil comes in several thicknesses
on a ½ oz carrier, down to 1.5 microns (about 60 microinches). This allows for rapid etching after the circuits are plated and the photoresist is removed. Below are 15/15 and 10/10 L/S plated to about 15 microns thick.
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Since the photoresist is 25 microns thick, taller traces are simply a matter of additional plating. The
JXUT foil comes with either high adhesion or hyper low profile bond treatments
depending on your application.
If you would like to learn more about this technology or get samples, let your Insulectro representative know. You can also contact Jeff Johnson at
jjohnson@insulectro.com
Chris Hunrath
VP of Technology
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Working from Home: No Slip in Productivity
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Wil Salameh
Pricing & Sales Systems Manager
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Chris Hunrath
(+ Nigel)
VP of Technology
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Trey Adams
(+Luna)
VP Regional Sales & Strategic Accounts
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Geoff Leeds
Product Manager - Flex
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It's Demanding but Our Insulectro Heroes
Keep Materials Flowing, Safely
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Insulectro to Support PPE
Face Shields Production
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The Printed Electronics team has recently
secured a converting contract that includes slitting, rewinding and sheeting polycarbonate to support the manufacturing of protective face shields
to help fight the COVID-19 Pandemic. One of our suppliers who is the prime contractor for these shields
needed additional capacity since the volume required far exceeded their internal capacity
. They reached out to us to see if we could support this worthy cause and we agreed!
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Project Manus is a MIT Face Shield design that was
developed at no cost to the consumer
and has licensed the design with restrictions that will prevent price gauging. It’s a
simple design that can be produced in high volume with flat packaging and assembled on site
. It also allows consumers and companies to donate shields to disadvantaged areas.
To find out more regarding this project visit:
We are excited to support this worthy cause and help in protecting the front lines of this Covid-19 pandemic.
Kevin Miller
VP Sales, Insulectro Printed Electronics
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Michael Coll Named COO of Denkai America
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On April 1, Oak-Mitsui officially became
Denkai America
with the completion off the sale from Mitsui Kinzoku to Nippon Denkai. Longtime colleague and friend
John Fatcheric is retiring from his role as Chief Operating Officer
.
John has agreed to accept a position on the Board of Nippon Denkai and will be working with Camden several day per month. Insulectro wishes John the best.
Michael Coll, a member of the former Oak-Mitsui management, has been named to replace John.
Denkai America will be
making no change to the product offerings or product names
. The company is looking forward to expanding their global reach, and future engagement with the US PCB market.
Joe Bevan
Product Manager, Denkai America
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Michael Creeden
Insulectro's Design Expert, Your Resource
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In this transitional time, we are all facing the task of
how to redefine our work effort as many of us are now working from home
. For many of us in the roles of education and field support we have been remote workers who travel to see customers.
We miss seeing people in person
. Nowadays, the “field” in field support is an internet meeting. My software of choice has been
Zoom
, but they’re all pretty good.
I was planning to be on adventure and travel to the Upper Peninsula, in the state of Michigan, to support Calumet Electronics’ friends at Michigan Tech University during mid-March. To some that might seem like a cold assignment, but I call that perfect hockey weather! Although
the travel part of the trip was canceled the classes still were held
. That hockey determination paid off, as I believe the students really seemed to love it.
We’ve had several fabrication shops call us in to support their OEM customers as they look at adding some (SI) Signal Integrity Reviews to their design circuits prior to be built.
Always better to catch those potential SI errors prior to building revision 1.
Now a great story has come from a favorite customer, Flex Interconnect Technologies. Like so many fabricators trying to care for their staff during these trying times, they were looking at a way to invest into professional development of their staff by providing
three morning workshops
. The
training consisted of design decisions that affect fabrication producibility, reliability and yield
. The class progressed into subjects that covered material science properties and how to get the best results from the best material.
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FLEX INTERCONNECT'S STAY-AT-HOME MASK CONTEST
The
final day's class covered subjects ranging from (HDI) High-Density Interconnect to EMI and other customer solutions
. The big surprise when I showed up to teach on the third day, was that I discovered I had the
honor of being the guest judge of a stay-at-home face mask contest
. This was such a creative idea that showed
what a great company does to esteem their team as an asset, invests in their training, and creates a great place to work!
Mike Creeden CID+ MIT
Technical Director, Insulectro Design & Education
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April 12, 2020
Dear Mike Creeden,
RE: Online training by Insulectro
Thank you for taking the time to conduct an
excellent online webinar on good design layout rules, signal integrity considerations, and material selection and construction. We were able to include a
wide range of team members from different disciplines such as front-end engineering, design, quality, sales, process engineering, program management, etc., and from different regions of the world to benefit from these excellent sessions.
I received really good feedback from our team on how valuable these sessions have been for them.
I am glad that we were able to take advantage of the current Covid-19 situation and
continue to grow our team’s knowledge and education. Thank you again to you and Insulectro for taking the time to educate our team.
You guys are a great partner for us and we appreciate your support.
Sincerely,
Chetan Shah
CEO and President
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Advanced Circuits Celebrates Grand Opening of State-of-the-Art Facility in Chandler
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Prior to recent social isolation restrictions, Advanced Circuits, the 3rd largest PCB Manufacturer in the US, held a
Ribbon Cutting Ceremony and Open House in celebration of their new Chandler facility on Wednesday, March 4th
at 1:30 PM.
The company has invested $7M in this new,
50,000 square-foot location
that opened in September of 2019. The
state-of-the-art facility
is a welcome addition to their manufacturing facilities in Aurora, CO and Maple Grove, MN. It is double the size of their old facility in Tempe, Arizona.
John Yacoub, Chief Executive Officer of Advanced Circuits, shared “
This has been a very exciting period for Advanced Circuits as we continue to realize business growth with the support of our loyal customers. We thank you for your business and look forward to continuing to serve all your PCB needs in not only our Arizona facility but also in our Colorado and Minnesota locations.”
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PCB Materials Suppliers Combat the Pandemic - Isola is a Leader in the Cause
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Insulectro / Isola customers have stepped up production necessary
to support crucial medical market manufacturers serving respiratory needs with ventilators, X-ray, ultrasound, and hospital bed electronics.
Calumet, National Technologies, and Multicircuits are just a few fabricators in the Midwest working extra hours to support our country's health systems.
Isola’s Customer Service Manager,
Wendy Moss turned a multi-week lead time to 2 days by spending her Saturday pulling together her plants resources to support a large quick turn need for a major X-Ray and Ultrasound manufacturer.
Our Chicago operations and sales teams
worked overtime and their company holiday to cut and deliver more materials to keep up with the needed demand so our customers could continue to work over the weekend
. We are proud to be their partner and assist in anyway possible to continue the fight against this global enemy.
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Fabricators Discovering Pyralux® AG
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Early adopters of Pyralux® AG are already seeing the benefits of the new material.
Pyralux® AG has focused offerings for thin coppers and thin dielectrics
perfect for thin multilayer builds or for high flexibility requirements
.
Pyralux® AG thickness advantages are allowing customers to add an addition tool to their toolbox without having to invest in other technologies like Liquid Crystal Polymers (LCP). For high dynamic flexibility requirements, Pyralux® AG’s unmatched bending performance
offers incredible cyclical bending reliability.
Pyralux AG® is a an adhesiveless flexible Copper Clad material. Meeting the IPC 4204/11 specifications this product is a drop in for traditional PCB fabrication environments. Offered as sheets or rolls Pyralux® AG is ready for you and your customers' needs.
Let us know your interest in Pyralux® AG and how we can help.
Geoffrey Leeds
Flex Product Manager
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ILC-PF - Focus Tech's Phosphoric Free Inner Layer Pre-clean
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Manufacturers are
continuing to drive phosphorus out of their manufacturing process
.
ILC-PF
allows you to get excellent surface cleaning and chromate removal of your inner layers before dryfilm lamination while eliminating phosphoric acid.
The proprietary formulation also
creates better adhesion between the dryfilm and the copper than typical cleaners
. This can be very helpful especially on shinny foil product. This is not a micro-etch so it ideal for maintaining a smooth copper surface for high speed and RF applications.
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Focus Tech Making Hand Sanitizers to Help Meet Demand
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As a result of the COVID-19 health crisis, the
FDA has relaxed regulations controlling who can manufacture and market hand sanitizers
. The US Department of Health and Human Services has released guidelines for the manufacture of OTC hand sanitizers that can be sold to the general public.
Manufacturers that register their facility and all hand sanitizer packaging with the FDA
will be allowed to produce and sell hand sanitizers to help prevent the spread of COVID-19
. Manufacturers must produce a specific formula provided in the FDA guidance. This formula does not contain any aloe vera gel or thickeners so the resulting product is very watery and non-viscous.
Automated Chemical Solutions (makers of Focus Tech brand process chemicals) has registered with the FDA and
has started producing hand sanitizer in their Phoenix, AZ production facility
. Raw materials and packaging are all in very tight supply.
Smaller bottles in the 6-16 ounce range with dispensing caps are backordered into the summer. ACS has been able to secure some bottles but will also be offering their AutoSan HS Hand Sanitizer in 1-gallon jugs, 5-gallon pails and 55-gallon drums. Please contact your Insulectro inside sales person for pricing and availability.
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Look how Focus Tech is innovating! Give me a call to discuss!
Jeff Johnson
Product Manager - Dry Film/Chemistry/Paste & FAE
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The People Behind the Puma
Meet Brandon Heller
Inside Sales Manager, Insulectro Bloomingdale IL
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BIO:
I grew up in IL and moved to Iowa and then to Colorado where I joined Insulectro over 6 years ago in the warehouse as a JIT specialist. I transitioned to the ISM role a few years after that. My family moved back to Illinois in 2018 where we currently reside in the small farming town of Geneseo.
Brandon is a corn-fed Midwesterner.
Are you sheltering at home during the pandemic or working from our distribution center?
How has self-isolation affected the way you do your job?
I have been working from home so this is nothing new for me.
What are the challenges you have faced servicing our customers? Have you learned any new techniques that you might continue to use when this is past us?
Change has been challenging. COVID-19 has changed everything we do and that sometimes includes how our customers do business. I’ve learned that a simple “How are you guys doing over there?” during a phone call about material can turn into a 20 min conversation. You can learn a lot about someone on a personal level and their business during those 20 minutes.
Personally, how has sequestering impacted you and your daily routine?
No changes really except I take vitamin C in the mornings.
Do you cook your meals or rely on home delivery?
I cook our meals, I think we have ordered delivery once in the in the last three weeks.
What do you do to occupy your free time? Hobbies? Books? Binge watching?
I do chores and work on things around the house. It seems like there is always something that needs fixing. We have a small hobby farm and sell sweet corn during the summer.
How are you keeping in touch with your teammates?
Microsoft Teams, email and the old fashioned telephone.
In the pre-pandemic days, what was your favorite way to blow off steam after a busy week?
That hasn’t changed, a soak in the hot tub with a cocktail.
If your could travel anywhere, right now, safely, where would you go?
A cross country trip out west in my van to visit some of the National Parks. I want to see Yellowstone and Yosemite.
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If a movie was made about you, what movie star would play Brandon?
Eric Christian Olsen. I don’t know him either but people have said I look like him.
What’s the most embarrassing thing that’s ever happened to you?
I’m sure there is something but I’d rather not relive it here.
If you were a jungle animal, what would you be and why?
A bat, because I would be pretty safe from people for a while.
If you won the lottery, what would you do next?
Pay off bills, buy a few cars and more land.
What do you like the most about your customers?
How different they are.
At work, what makes a day a great day for you?
Anytime we did something that the customer is really happy with. That and promo sales.
When you were a child, what did you want to grow up to be?
A soccer player.
Favorite music and why?
Older music of the 60’s, 70’s and 80’s. They don’t write tunes like they used too.
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What is it about you that would most surprise your teammates?
I’m a DeadHead, and by that I mean I really like the band The Grateful Dead. I was born years too late, Weir everywhere!
What advise would you give a new person coming into the Insulectro family?
Listen to others, learn from your mistakes and have a positive attitude. You’ll be just fine.
Name three things you’d have to have if marooned on a desert island?
A knife, rope, and a Firestarter. It would be all about survival at that point right?
What would be the first sentence of your autobiography?
I’m not sure how that sentence would end but it would start with “Brandon’s wife was a saint…”
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Insulectro Partners with Pacothane
To Tele-Train Sales Team and Customers About Products
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During this time with the “shelter in place” and travel restriction in place around the country, Insulectro is taking advantage of this time by
performing training sessions not only for our “Inside” sales and technical staff but also with our Customers.
We are using platforms such as Microsoft Teams, Skype and Zoom. We feel there is always a need for Training and are aggressively using this period to
not only train but to create new training documents and presentations to keep current with the rapid changes in our Industry
.
This weeks topics include one of 3 sessions on the PACOTHANE Product line. Last week was our session on Pad and Release products, this week our sessions include Conformable products and we will wrap up the 3 part series next week with High Temperature lamination.
As I am sure we are all looking forward to being able to have more personal contact,
we are using this time to bring our group up to date with the latest products available to make “Better Boards Faster”
. A sample of our agenda is below.
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Let's talk pads and films!
Joe Bevan
Product Manager, Pacothane Products
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Everyday Materials You Need, On Our Shelves Every Day
Insulectro recognizes the importance of maintaining adequate inventory to begin work.
Designers know when you need it, you need it.
Using the link
getpumafast.com
, you can see what PumaFast™ and standard materials we stock to get you up and running.
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We are taking our ACT!
to another level!
Insulectro and our partners are moving the chains to
help our customers exceed performance goals
. Our team of professional and technical resources are now offering our customers access to design and education services.
This is a Game Changer!
Our ACT! Initiatives combined with our design and education services provide our customers a
total solutions package with a one-stop-shop option
.
Our
customers now have total access
to not only our Insulectro foot print, best in class products, materials on the shelf when you need them; but also the expertise to
deliver solutions from design to delivery…FAST!
Come ACT! With us!
There's a reason I'm smiling.
Ron Murdock
ACT! Manager & Technical Account Manager
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To be the easiest company to do business with. . .
Insulectro has a program for
continual improvement
, all designed to make ourselves as
user-friendly as possible to our customers, their customers, and our suppliers
. Speed Matters, so we focus a lot of attention on getting you the materials you need as quickly as possible.
Our
PumaFast™ Program
lists current inventory of everyday materials you need every day.
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Best-in-Class Materials
from our Premier Suppliers
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