California Consumer Privacy Act:
Countdown to Compliance
DATE AND TIME
Feb. 10, 2020
10:00 a.m. - 11:00 a.m. PT
LOCATION
California Consumer Privacy Act will affect virtually all companies doing business in California. This new law is one of the most stringent data privacy laws in the country. If you have a business that does business in California, this is a law you MUST be familiar with.
- A quick history of the law and the people who made it happen
- What the law says
- What the law means to you and your business
- Penalties and consequences for non-compliance
- Comparison with the European GDPR, which went into effect May 25, 2018
For questions, please contact Jennifer Barry-Smith at
**This program has been submitted to the HR Certification Institute and SHRM for review.
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CLIA's Associate Members offer every kind of product and service that our lodging members could need; from lawyers to architects to furniture and fixtures. Our Associate members are committed to providing excellent service and pricing that can't be beat.
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CLIA Vendor Deals - Vendors who offer special pricing and products to CLIA members. Look for this symbol as you search for vendors on the Vendor Directory.
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New Form I-9 Finally Available
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According to the USCIS, from Jan. 31, 2020, employers may use either the 07/17/17 N or the 10/21/2019 version until Apr. 30. Starting May 1, employers can only use the 10/21/19 version.
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Smartphones and Their Effect on Guest Behavior
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Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we now look to our smartphones to converse with friends, purchase items online, look at a myriad of pictures, and yes, sometimes, to talk to another person.
The impact of smartphones on our everyday life is undisputed, but how has the smartphone impacted the hotel guest?
When it comes to searching for a hotel, regardless of whether it is for a business or leisure trip, the bulk of the search process is done via our mobile device.
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The Power Of Points
Loyalty Program Expert Extolls Benefits Of Strong Programs
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As consumers become more and more savvy about making sure they get rewarded for virtually all of their purchases, loyalty programs have become an increasingly important point of differentiation for companies, particularly those in the hospitality space.
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As such, simply having a loyalty program is no longer enough for hotel companies, according to Brian Kelly, founder and CEO, The Points Guy, who spoke in a session entitled “Loyalty Pointers: What Frequent Guests Want From Hotel Owners” during last week’s ALIS Conference. “Consumers don’t just want loyalty programs they demand them,” said Kelly.
He provided some statistical evidence of the growing impact of loyalty programs citing the 2019 Bond Brand Loyalty Report, which is based on a survey of more than 55,000 consumers across some 900 loyalty programs.
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CLIA Dollars for Scholars
Online Auction Scholarship Fundraiser
Launches March 5, 2020 and ends March 29, 2020
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What Will Your Donation Do?
- Help an aspiring hospitality student become a hospitality professional
- Expand the diminishing labor pool
- Promote your business with exposure on www.biddingforgood.com which gets over 400,000 visitors per year
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To learn more about how you easy it is to contribute to this important industry event, contact Chris Middleton at 925.478.0929 or
cmiddleton@clia.org
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We Appreciate Our CLIA Sponsors
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CLIA Discount 20% on monthly fees
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CLIA Discount 5% on Workers Comp and other discounts and benefits
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CLIA Discount on credit card processing fees - property specific
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CLIA Discount 50% on all eproducts
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CLIA Discount: 10% discount on initial fee plus 67% discount from $21 to $7 per room per month subscription
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CLIA Discount: Free Employee Handbook Review and 10% discount on legal services
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CLIA Discount: 10% discount on legal services
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Donates 3% of all sales to CLIA members to CLIA Dollars for Scholars
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CLIA Discount: 15% discount on Human Resource tools
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20% Discount for CLIA Lodging Member
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One Guest answering 3 questions in 10 minutes about California Hotels, Restaurants, Sports & Entertainment Venues, Travel and Tourism Markets
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Click icon to hear Glenn's latest informative and entertaining podcast!
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(916) 925-2915
1017 L Street #527
Sacramento, CA 95814-3805
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