Selecting, Retaining, and Developing 
Executive Leaders and Teams


May 2017

THINK!

 
 
I was sitting at my favorite Pete's Coffee ruminating on a problem that needed to be solved. As I put figures on a piece of paper, I became discouraged that a simple and elegant solution wouldn't emerge. I was frustrated. Then an old idea awoke in my head, and that quiet voice said "try pictures."

I then proceeded to draw rectangles both up and down the page. I connected the rectangles with straight lines and arrows. The arrows created a sense of "velocity of thought." I then wrote in the top rectangle the problem and added possible solutions in each box. The result was that he right solution then jumped off the page.

What worked is that I spent the time with a thinking tool called "Mind Mapping." The critical fuel was taking the time to think. Yes, think. Thinking, the capacity that differentiates humans from other animals.

My thoughts turned to the history of IBM. The slogan THINK was first used by Thomas J. Watson in December 1911, while managing departments at the National Cash Register Company, which was the predecessor of IBM. THINK is trademarked, was on a placard on every desk, and embedded in the brick entry to IBM's corporate offices. Thomas Watson used the slogan as a response to uninspiring sales meetings. He vociferously defined thinking as "taking everything into consideration."

This is why IBM calls its laptops "Think Pads." In fact Apple, trying to counter IBM's THINK, launched the slogan THINK DIFFERENTLY.

Thinking eclipses emotional intelligence as the foremost model for successful leadership. Emotions don't solve complex business problems, thinking does. If we spent more time thinking, problems would be solved more quickly and with more accuracy.

Below are five strategies or techniques you can use to simply THINK.

Take Time
- Thinking requires uninterrupted time. The thoughts created by thinking require "tethering" from one idea to the next. Put time in your calendar to simply think.

House your Ideas
- Have a repository where you can record your ideas. Write them down, speak them in a tape recorder, dictate them on a computer.

Inquiry Works
- Asking yourself questions is the catalyst for creative ideas. Inquire about a topic. Ask yourself what other ideas or solutions could solve this problem.

Criticism Contaminates
- For the best ideas to emerge, constrict any criticism. Thoughts are "sensitive" and will hide if confronted with internal critical voices.

Gain Knowledge
- Knowledge provides food for thought. The more you know, the more thoughts you have. Stimulate your mind with reading provocative, protracted prose that is contrary to your thinking. Read blogs, magazines, books and attend seminars on unexplored topics.
 
BOOK REVIEW 
" Cracking Creativity-The Secrets of Creative Genius"
by Michael Michalko

This is absolutely one of my favorite books. The book includes a richness of thinking tools from the records of people who have changed the world. These creative giants provide insights into their thinking and the genesis of their genius accomplishments.

According to the author, the first step to think like a genius is to start "seeing what no one else is seeing." Here are the principles and practices to help you think differently:
  1. Know how to see - Leonardo da Vinci believed that to gain knowledge about the form of a problem, it is imperative to restructure it in a variety of ways. Abandoning past experience to make connections is required. Freud analytical methods were designed to find details that did not fit into traditional perspectives thereby discovering a completely new point of view.
  2. Make your thoughts visible - Leonardo da Vinci and Galileo used a "parallel knowledge;" a language of drawings, graphs, and diagrams that were part of their notebooks.
  3. Think fluently - Immense productivity is the hallmark of genius. Thomas Edison had 1,093 patents, Mozart produced 600 pieces of music, and Einstein published over 248 papers.
  4. Connect the unconnected - Nikola Tesla forced a connection between the setting sun and a motor that made the AC motor possible by having the motor's magnetic field rotate inside the motor just as the sun rotated around the earth.
  5. Look in other worlds - When unlike things are really alike in some ways, they can illuminate simple and elegant solutions. Alexander Graham Bell made the connection between the workings of the inner ear and a stout piece of membrane to move steel, resulting in the invention of the telephone.
  6. Find what you are not looking for - Whenever we do something and fail, we then try to do something else. Failure is the discovery of what we are not looking for. According to B.F. Skinner the first principle of the scientific method is when finding something interesting, drop everything else and study it.
  7. Awaken the Collaborative Spirit - The collective intelligence of a group is larger than the intelligence of an individual. Even in primitive times hunter-gatherer bands would meet to discuss and solve common problems. Invite vigorous thinking through open and honest collaboration.

Leading Research -
The Power of Thinking 
  
A comprehensive study of 515 independent studies with over 100,000 employees compared the predictive power of IQ tests to that of other assessment methodologies.

The study found that cognitive ability (IQ) tests predict occupational performance better than any other ability trait, disposition or even job experience.

 (Schmidt and Hunter, "The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 years of Research Findings, Psychological Bulletin, 124, no. 2 (1998): pp. 262-274.

Leadership Tip
  • Start thinking more and derailing less.
     
  • When hiring, ask yourself "does this person have the thinking capacity to solve complex present and future problems?"
COACH'S NOTE

Think!
In This Issue
Solving People and Management Issues

The Heller Group focuses on coaching for senior level executives.  We facilitate change within an organization that results in more effective leadership,  increased productivity, innovative thinking, and improved employee morale and retention.

Learn more about The Heller Group, Inc. at hellergroupinc.com.
Dr. Bruce Heller

Dr. Bruce Heller, founder of The Heller Group, Inc., has over 20 years experience consulting with managers and executives on executive education, leadership development, and organizational.   

 

He is an adjunct professor at Southwestern Law School. 

 

Dr. Heller is a consulting psychologist and member of the American Psychological Association Consulting Psychology Division. Dr. Heller holds a Ph.D. and Masters Degree in Education from the University of Southern California.  

 

Dr. Heller is the author of The Prodigal Executive-How to Coach Executives Too Painful to Keep, Too Valuable to Fire.  

Read the book.