A short while ago, I met the Most Perky Panera Employee ever.
Her name tag read Anna, and she sported a cute pixie cut that made her Panera apron look like something from a Paris runway. As she took my order, her words bounced throughout the store like a pep squad leader's, cheerful and bright. Given the late evening time, I wondered if she'd thrown back more than one espresso through the course of the day.
Not long after taking my seat close to the counter, a teenage boy plodded in, feet heavy and tired. He approached the counter, fingers combing his sandy blonde hair as he mumbled to Anna,
"Um, can I . . . uh . . . get a job application?"
Anna immediately sprang into action.
"Of course! I'd be thrilled to help you out!" she leaned slightly across the counter, her smile sparkling. "Now listen, you can find everything you need online. Go to panera.com and fill out their application tonight, k? Don't skip any of the parts! Then come here first thing tomorrow morning and turn it in. That's what I did and I got a call for an interview within a few days!"
The boy looked bewildered but nodded...