Patient Satisfaction Tip of the Week

Tip #20: Get a Free Customer Service Poster for Your Office It's our last Tip of the Week for 2019. A customer service poster is a great way to remind staff to put their best foot forward. L.A. Care has an 11 x 14 inch poster that is free.  The poster provides short, practical bullet point reminders to help staff keep positive communication on the forefront, especially when work gets busy and stressful. You can order this poster online from L.A. Care . On the form, please select "Provider Tools" as the Topic and "Patient_Satisfaction Poster" as the Title.

Thank you for making a difference for patients. We wish you a safe, wonderful holiday season and a Happy New Year!

L.A. Care Health Plan , a public entity serving Los Angeles County

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