iFlex At The Car Wash Show Recap
iFlex at The Car Wash Show took Las Vegas by storm in April, with four days of networking, education, and trade show fun. It began on April 25th at the House of Blues with AOCA's President's Reception and Membership Meeting (more on that below). The following three days were jam-packed with education and vendor exhibits at the Fast Lube Pavilion. In total, nearly 9,000 car care professionals attended the event! Photos from the event can be found on AOCA's Facebook page. AOCA partner NOLN created daily publications for each day of iFlex. To learn more more about all of the iFlex happenings, read the iFlex Daily issues here.
iFlex returns to The Car Wash Show May 13-15 in Nashville!
President's Reception Packs 
The House of Blues
Over 220 AOCA members and industry partners packed The House of Blues on April 25th at AOCA's President's Reception and Membership Meeting. Networking and good times occurred over an open bar, but it wasn't all fun and games. The Membership Meeting included the announcement of AOCA's new officers and directors. Click here to view the 2018-2019 Board of Directors.  Outgoing President Dave Jensen and Director Jim Grant were both recognized for their years of service to the AOCA Board and Industry. Additionally,  Mark Bochnowski of Lube 'n Go, Inc. was recognized by NOLN as operator of the year, and Bill Floyd of Lucas Oil Center won NOLN's Best Looking Lube Award. Thank you to all of our members, attendees, and sponsors, for making this event a success! 
Marsha A. Lee Memorial Scholarship Endowment Fund
AOCA is collecting funds for The Marsha A. Lee Memorial Scholarship Endowment fund, which was created by longtime friend and member of AOCA, Dr. Scotti Lee. The fund will support deserving students at Delaware Tech. Click the here for more information or to donate!
AOCA Announces 2018 Management Certification Courses 
AOCA is offering two Management Certification Courses this fall. You can get your managers AOCA certified September 11th and 12th in Chicago or October 23rd & 24th in Dallas. Registration will open for these courses this summer.  Click here for more information on our management course.
Exclusive Offers from 
AOCA's Savings4Members
Savings4Members is offering our members huge savings with limited time promotions. 

A few featured programs include:
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  • Sprint 5 lines for $95 per month, plus FREE basic pledge service with any new activation through 6/30/2018
Don't miss out on all current Savings4Members' vendor promotions. View all promos.

Learn more or contact a Savings Consultant at [email protected] or 844.346.3746
Q&A  with Affinity HR's  Claudia St. John: Arrest for Sexual Molestation
Q: We have an hourly worker who was arrested for molesting an under-age young woman. Can we terminate him for this?

A: As offensive as that situation is, many state laws protect individuals from adverse employment actions (such as terminations) for a simple arrest. Many states protect an employee from termination unless the individual is convicted of the crime for which he or she is accused. Best to check with an attorney or an HR professional before making any decisions as to the fate of the individual.
An Exercise in Frustration - Hiring Talent in a Tight Labor Market
From trucking to construction to car care to print distribution, across all sectors in which we work, there is one common trend that our recruiting team has noticed - there's a shortage of skilled and unskilled workers to fill available jobs.  And this shortage significantly impacts our clients, particularly the small businesses with whom we work. 

"I've really never seen it like this," said Lisa Ritchie, our Vice President for Recruiting and Talent Selection.  "We have more recruiting work than we have ever had, but this tight labor market is tough.  We're having to prepare our clients for the fact that filling these positions in this market is challenging." Lisa's not kidding. If you're looking to hire someone in 2018, you're in for a bit of a bumpy ride. 
How KFC Used Humor to Respond to a PR Crisis-and Won the Day
For business owners, there's nothing worse that running out of the one thing your customers are seeking from you.

An oil change shop running out of oil, a tire shop running out of tires (all of them) or a chicken restaurant running out of chicken. That's exactly what happened recently, when a change in suppliers led to a disruption to more than 600 stores in the UK-causing them to run out of chicken.
Calculate Intermittent FMLA Leave?
Q:  We have an employee who will be starting dialysis and has requested to work from home. She works 40 hours a week. She would come in 2 days a week and work 4 hours before or after the dialysis on the remaining 3 days. She would be working 28 hours a week and using 12 hours a week for FMLA. She doesn't know when they will start or her schedule as of yet. She does know it will be 3 days a week and 3-4 hours a day. I know FMLA is for 12 weeks in a 12 month period, but I am not sure how the intermittent leave would work. How long would she actually have to be out?

A: You are correct that leave under the FMLA can be taken intermittently or on a reduced schedule basis, but ...
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