HCEG Insights for Healthcare Leaders

Message from our Executive Director HCEG has had a busy Q4! We kicked it off with our Executive Leadership Roundtable at HLTH (which I welcome you to read about below) and are continuing with participation at this week’s MAHP Conference , and sessions at next month’s WEDI and AHIP Conferences . If you’l be in attendance at any of these events, please send me an email , so we can connect.   HCEG looks forward to each and every event we participate in, particularly the sessions we produce regarding the HCEG Top 10 , and the many implications to our members, sponsor partners and other stakeholders in healthcare.    As with every HCEG Newsletter, I invite you to read and get up to date on all things healthcare and all things HCEG.  Finally and with some urgency, I invite you to “make your voice heard” and participate in the Industry Pulse Research Survey (more info below) as it will close at the end of the month.    Thanks in advance for exploring our content and participating in the  10th Annual Industry Pulse Survey . Ferris Taylor Executive Director The HealthCare Executive Group (HCEG) ft@hceg.org

Recapping Executive Leadership Roundtable

Recap of Executive Leadership Roundtable at the 2019 HLTH Conference HCEG partnered with the International Association of Innovation Professionals ( IAOIP ), the Center for Healthcare Innovation ( CHI ), the Workgroup for Electronic Data Interchange ( WEDI ) and Dr. Sunnie Giles for a special Executive Leadership Roundtable at the recent 2019 HLTH Conference in Las Vegas. For a recap of ELR highlights including presentation materials and questions from participants, check out our new blog post titled Recapping Do You Have What It Takes to Pilot the Transformation of Healthcare .  READ MORE

Make Your Voice Heard: Take the Industry Pulse

Time is Running Out. Only A Few Days Left to Participate! The 10th Annual Industry Pulse survey – based on the 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders closes at the end of November.  Take this insightful survey today and learn more about the top challenges, issues, & opportunities facing the healthcare system in 2020 and beyond. Respondents who provide an optional email address will receive a copy of the survey results. For a sample of those results, see last year’s completed survey here . TAKE SURVEY

AHIP Consumer Experience & Digital Health Forum

2019 AHIP Consumer Experience & Digital Health Forum This annual event takes place in Chicago on December 10-11 with HCEG members and sponsor partners participating. Highlights of participation include: What Should Be Keeping Health Care Executives up at Night? On Tuesday, December 10th at 11:00 am, HCEG Executive Director Ferris Taylor and Ian Gordon , Former Sr VP & COO of Regence, will be presenting insight from the recent 2020 HCEG Top 10 list. Learn more here . Creating Impactful Member Enrollment Correspondence HCEG member Sheri Johnson , AVP of Member Enrollment and Billing at UCare will present on December 10th at 3:15 pm. Learn more here . Revolutionizing Consumer Experience With a Single Platform Built for Health Insurance Mark Nathan , CEO & Founder of HCEG sponsor partner Zipari, Inc . will present on December 10th at 4:10 pm. Learn more here . LEARN MORE

HCEG Sponsor Partners at AHIP CX & Digital Health Forum Our sponsor partners Change Healthcare, Instamed , and Zipari will be at a AHIP's event. Make sure you connect with them to learn about how their products and services can help your healthcare organization address its challenges, issues and opportunities.

Now It’s a Ziparty! Our sponsor partner Zipari will be hosting a networking event at Howl at the Moon with food, drinks, and live entertainment provided to help grease everyone’s networking wheels.   Join healthcare leaders and other AHIP CDF attendees on Tuesday, December 10th at 7 PM. Location: Howl at the Moon Chicago, 26 West Hubbard Street, Chicago, IL 60654 RSVP HERE

Save Using HCEG Discount Code To receive a discount off registration to the 2019 AHIP Consumer Experience & Digital Health Forum , use code HCEG and register here . GET REGISTERED

On The HCEG Blog

Recapping HLTH’s “Create Health’s Future” Conference If you missed our recap of “Create Health’s Future” – the 2nd Annual HLTH Conference held in Las Vegas last month – check out " Healthcare Executives Create Health’s Future at 2nd Annual HLTH Conference" LEARN MORE

Webinar Series Recap

Recapping Social Determinants of Health: A Payer’s Strategic Advantage If you missed HCEG’s November Webinar Series event, check out the webinar recording and Twitter Moment.  Information from sponsor partner HealthEdge ’s 2019 independent Voice of the Market survey, examples of social determinants of health (SDoH) in practice and guidance for how to get started addressing and overcoming challenges organizations face with regards to SDoH were shared. ACCESS WEBINAR

Upcoming HCEG Events & Presentations

WEDI Winter Conference WEDI’s Winter Conference takes place in Arlington, Virginia on December 2-5 and explores critical challenges the healthcare industry faces in 2020. HCEG’s Executive Director Ferris Taylor will present “Challenges, Issues and Opportunities; A Look at HCEG’s Top 10 for 2020 ”on December 4th at 2:45pm. Register here and Connect, Communicate & Collaborate at WEDI’s conference. GET REGISTERED

News from Sponsoring Partners

Check out recent news and insight from HCEG’s Sponsor Partners Low-Code Solution for Care Management This recent blog post by Appian shares how health plans can use Appian’s low-code application development platform to help healthcare organizations improve their patient and member outcomes. Medicare ODAG Assessment Case Study This case study from Change Healthcare Consulting presents information that can help your health plan complete a Medicare Organization Determinations, Appeals and Grievances (ODAG) Assessment – from start to finish. Deloitte's Technology Fast 500 Congratulations to Virtual Health for ranking 80th on Deloitte's Technology Fast 500 and 14th in New York state. This is the second year in a row that Virtual Health has been recognized. Read more here . Social Determinants of Health 2.0: Achieving Whole Person Care Virtual Health recently hosted an AHIP Webinar on what's next for SDoH. Access the webinar recording here. Health Plan Agility in a Legacy Environment: Using Care Management to Unlock Savings See this report from Virtual Health on how health plans can exercise agility in a legacy environment to create better outcomes and unlock cost savings. Three Key Takeaways from HealthEdge 'Edge Report' about HLTH 2019 More than 6,000 people went to the 2019 HLTH conference to hear from leaders in the industry and other verticals about the latest in healthcare transformation. Read more here . How Medicare Advantage Plans Can Reach for the Stars and Beyond This white paper from Zipari explores how Medicare Advantage plans can capture massive growth amid intense competition and regulation. It presents how to: Acquire and retain high-value customers Manage and engage high-risk members Improve quality measures and outcomes related to Star Ratings Address the social determinants of health (SDoH)

Curated Insight for Healthcare Leaders

Decompressing from HLTH: Our Takeaways and Views on What’s Next in Healthcare (PART 1) – Via Oak HC/FT  MATTER at the HLTH 2019 conference: Recap of programs and exhibits – Via Matter Health  HTLH2019: Health, Tech and Investors Do Vegas – Via Edelman   Building Trust is Essential to Transforming the Healthcare System - Via HCEG Treat ACOs And MA Plans Equally? By All Means – Via Health Affairs   Eight Reasons The Healthcare Industry Needs To Step Up Its Security Game Now – Via Oliver Wyman

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