Fire Department Deployment Project Analyzes Call Dispatch, Response
The PPMC was proud to assist with facilitation and research to help City of Wichita and Sedgwick County emergency service providers address responses to low-acuity calls (those calls not presenting immediate danger to life, health or property) by the Wichita Fire Department.
Because the City of Wichita and Sedgwick County successfully worked together on policy changes and improvements in emergency medical dispatch, the Wichita Fire Department has seen a 12 percent decrease in low-acuity calls since 2015. In addition, the changes have resulted in improved response area reliability and more effective use of public resources.
|