Issue 03  | April 21st 2017
Stay Tuned Tech and Telecom Services Guide.
by Robert Serrat

 Since the last issue in January, a lot  has happened. Acquisitions between Verizon and XO, Time Warner is now  Spectrum, Windstream is in the process of acquiring Broadview, and Donald Trump is our president (no comment). In just a few short months there has been major shifts in the industry. Changes such as the ones I mentioned could all affect your existing services. Therefore, it's important you are aware and in the know of changes in the telecom world. In this issue I've included headlines and links to articles discussing these major shifts.

...But first, I'd like to introduce a newly created and fun marketing video for CCS. I believe this video directly outlines the true value of working with a company like mine. CCS has virtually no competition when working with our clients for service. The real challenge is getting the end user to understand our position in the sale process and our position going forward after the sale is initiated. 

In this short video I created a real life scenario of a CTO under a strict deadline and how CCS can help.


Carrier Updates and New Services
  What's new! What's happening!


Well, here you go. Here you will find some of the latest updates and developments the carriers have shared. Along with some good articles to keep you in the know.
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New Name. Big Year Ahead. Time Warner is now Spectrum Enterprise.

My Thoughts: You can never wear the same pair of sneakers forever. So sometimes you just have to change things up. This was not just a cosmetic change in appearance for TWC. This was a shift in providing network reliability solutions and dedicated bandwidth services on an enterprise level. Lets face it, if FIOS and TWC were available in the same building, who will you choose?...Yes, you can say it...FIOS. Who wants a copper based coax service that cant match speeds up and down anymore. 
Windstream to acquire Broadview Networks
  My Thoughts: Though my feelings on Windstream have not always been the greatest since they bought Earthlink, I will admit, this acquisition isn't so bad. Broadview has come a long way in the Hosted pbx and Unified Communication market. These newly acquired services are something Windstream was seriously lacking in. As long as they don't cut back on employees and support staff, I see this as a positive merger. 
Verizon Acquires XO Communications

My Thoughts: I always felt bad for XO customers due to the poor quality of service they received throughout the years. Now I feel down right awful and upset for them. If you don't bill 100k a month in Telecom, Verizon puts you at the bottom of their food chain and will never remember your name. Seriously speaking, this is a company wide business advantage and holds no value to the end users.
MegaPath Announces 100 Percent U.S. Based Technical Support.
  My Thoughts: Finally a company doing it right. MegaPath realized there is major competition out there. So instead of growing its network size and merging with another failing company, they decided to grow internally and provide a more resourceful, tech friendly support team in addition to becoming more reliable to their existing customers. They will be put ahead now on the CCS prefered vendors list for sure.

CCS | Phone 917.662.7594 | Fax 917.791.8282 | rserrat@ccsolutionsny.net | www.ccsolutionsny.net