Comprehensive interventions are designed to pull your department out of a crisis. They cover an array of situations, so if you're facing what you consider a crisis, we'd encourage you to pick up the phone to talk about how we can help.
The first few conversations on our used truck business offering have been focused on the routine, to make sure we are doing the little things right, day in and day out. That being said, not every challenge is routine. Sometimes little things add up for so long that you're not sure how to move forward. Other times you're faced with a unique business challenge that you just don't have the bandwidth to see your way through.
That's where our used truck comprehensive interventions come into play. The primary focus of an intervention is to put the brakes on a department that is losing a significant amount of money. We define "significant" as an annual loss of $100,000 or more, but you may have a different definition depending on the size of your dealership. We have engaged in similar situations, for example:
- Dealership A purchased a neighboring dealership and needed to integrate the new operation into their used truck apparatus.
- Dealership B's used truck manager was let go on short notice and needed to plan to bridge the gap to his replacement.
Comprehensive interventions follow three phases. First, we gather all the information we can from your dealership through an accelerated version of the discovery period you're used to seeing if you have worked with KEA Advisors in the past. Second, we get together with you and your team to go over our findings. The aim is to understand what went wrong, whether the challenge was under our control or out of our control, and establish what "good" looks like for the problem area. The third phase is longer term, where we work via remote check-ins over a few months to make sure we're making progress towards our desired state.
If your bottom line is showing red with a comma, or if you've got a big change in the department that you need help finding your way though, give us a call and let's talk.
