October 2019

It's important to remember that as of January 1, 2019, the BCBSND program went to a 9-month program.  Meaning Jan-Sept '19 are the only nine months your BCBSND members will be rewarded.  So this is your reminder to please r esubmit any past months that you may have forgotten about.

THIS (OCT) FILE WILL BE THE LAST MONTH YOU CAN SUBMIT WORKOUTS FOR YOUR BCBSND MEMBERS until 1/1/20.  
BCBSND members must redeem their points BY October 31st or they lose them.


Tuesday, October 22
10am - 3pm

Stonehouse Supper Club
Pipestone, MN

Join us for a NIHCA Networking Event on Tuesday, Oct. 22nd  from 10am-3pm. NIHCA is having a fall networking event in Pipestone, MN for any NIHCA facility that wants to join us.  It's all about working in small groups with other fitness facilities and talking about what's going well or how to solve what's NOT going well.  Bring someone from each of your departments as we will break off into small groups.  It's free however lunch is additional.  We will tour the Ewert Recreational Center and then conduct our small group networking at the Stonehouse Supper club. 
Call NIHCA to sign up for this event with your staff. 
 
Spotlight Winner of $100: 
Wenatchee Valley YMCA


They answered the September Spotlight question: 
What is your greatest, most unique senior program that sets you apart from other centers?

ANSWER:  The "Bunz of Fire" came about when a couple of women wanted coaching and training to help with osteoporosis, arthritis and strength.  They started with two and have grown to 6 ladies, ages 58-75 that meet with a trainer 2 times a week. They are seeing improved Dexa Bone Density Scans, flexibility, mobility AND Strength! But most of all, the Bunz of Fire experience friendship, encouragement, improved quality of life and independence. The "Bunz of Fire" are thrilled to have the opportunity to represent all the Seniors in our community and our Y.
 

CONGRATULATIONS to
Wenatchee Valley YMCA

If you have questions, please contact service@nihca.org
  or call NIHCA at 320.722.0084 and ask for Emily.
Meet Emily
Hello! I am a Customer Service Specialist with NIHCA since July of 2017. One of my favorite things about my job is getting to know clubs and facilities, while also getting to understand the passion that fuels them!
I am currently heading up the Spotlight Challenge at NIHCA.  I am extremely pleased with the way this new challenge is getting more attention drawn to our clubs for a chance to win $100 bimonthly!
I live a fast-paced life with 3 grade school kids and a boyfriend. I enjoy new challenges and am currently gearing up for college at MN West Community and Technical College in the fall to pursue a Business degree. I also enjoy walking, biking and playing basketball. I love going on adventures with my kiddos. Their interests include reading, Barbies, frogs and all things jumpy and are slimy! I find time to volunteer in my community and recently got to help coordinate a local fair and parade! It was so much fun!
I love my NIHCA family and our mission. I treasure working alongside these amazing women to provide world-class customer service in all we do!

"Secrets for Maximum Employee Productivity and Engagement"
with Greg Lappin

  Thursday, October 24, 2019
10am - 11pm  CST

Staff is the largest expense and a big contributing factor to the success or demise of a facility. Learn a thorough system for employee orientation, initial training, and ongoing training. Learn why most employees are not productive or engaged and how to remedy that. Customer loyalty is a logical extension of training. Learn the only thing that matters is to create member loyalty. Learn what that is and a system to implement it. Learn that the first step in a great training program is not training!

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