What is Zoom?
Zoom is an online communication and collaboration tool that provides video, web and audio conferencing, and can be used to host meetings and hold online classes and discussion sessions. Meetings can range in size from just two participants up to 300. Explore the information below to familiarize yourself with Zoom basics, explore hot topics, and learn about advanced features that will make the tool more useful for remote teaching, learning, and working.
Why do I need a Zoom Account?
You will require a zoom account to access virtual meetings, seminars, and for TA assignments this Fall. Please be sure to watch the
Zoom video tutorials.
Who can have a Zoom account?
Currently all faculty, staff, student or an affiliate with an active UCMNetID.
All UC Merced faculty, staff, and students will receive a Zoom Pro license when logging into Zoom. This license is for university business purposes and will allow you to conduct audio, video and web conferencing for up to 300 attendees on a single call.
How long does it take to obtain Zoom Service?
A Zoom Pro license is automatically provisioned immediately upon logging into Zoom with your UC Merced credentials.
Is there a cost to utilize Zoom?
This service is funded as an enterprise service for campus-wide use and there is no cost directly to users.
Is support available for this service?
Zoom's Help Center is available 24/7 by either calling (888) 799-9666,or clicking on the “SUPPORT” link on top the main Zoom page. For all other inquiries, OIT Service Desk support is provided during standard operating hours: 8:00 a.m.-5:00 p.m., Monday through Friday at 209-228-HELP (4357).
For assistance creating or facilitating a Zoom call with in-person support, 48 hours notice is required.
