Call Us At: 515-294-1882

October 2021
Transportation Services Newsletter
Director's Dashboard
Kathy Wellik, Director
ISU Transportation Services
kwellik@iastate.edu
515-294-1657
October was a fantastic month at Transportation Services. First of all, thank you to everyone who attended the Customer Appreciation Open House. We had wonderful food, prizes, displays and conversations with our customers. For those that could not attend, we missed you and hope you can attend next time.

Our staff spent a crisp fall morning carving pumpkins at Reiman Gardens for their Spirits in the Gardens display. This allowed our team a little time to bond and enjoy helping another University department. We are looking forward to helping Reiman Gardens again to set up for their upcoming Winter Wonderscape holiday light show. If you haven't attended in the past, you won't want to miss it.

Finally, we have added some new Tahoes to the daily fleet that will work well for airport runs and folks that need a little bit of extra room but not as much as a Suburban. We have ordered several other new vehicles as well, however, due to supply chain issues we do not have estimated delivery dates. Therefore, you may receive a vehicle that is older than we prefer to give you, but is still safe and road worthy. Thank you for your patience as we all work through the supply chain issues together.
Shift-on-the-Fly for Safety
AVOIDING COLLISIONS WITH WILDLIFE

Wildlife become more active in the fall months, and encountering one in a vehicle can be dangerous and scary. Fall is a time to slow down and observe the speed limit on the roadways in case an animal darts out in front of you. Watch the ditch and the road in front of you at night for glowing eyes of animals in the distance. They are most active at dusk and dawn. Use your high-beam headlights, and remember to dim them when an oncoming car is traveling toward you.

If a collision is unavoidable, remain calm and do your best to keep control of the car. Do not swerve as this can
cause you to lose control or collide with another vehicle. Press on the brakes firmly, and lean toward the door frame and not the center of the car. When large animals are hit head-on they can roll over the vehicle, crushing the center of the windshield and roof. After the collision, pull off the roadway immediately and call the police. If driving an ISU vehicle, call Transportation Services to notify us of the incident.
Wildlife collisions accounted for 10
ISU insurance claims in the last year
Technician Tip
CHECK ENGINE LIGHT

Having a check engine light or service engine soon light come on while you are driving is a signal that something is wrong. If the light comes on in the university vehicle you are driving, our technicians at Transportation Services provide these helpful tips.

If the check engine light is solid, check the gas cap. If the gas cap is fine, ask yourself is it running smoothly? If it is, continue to drive the vehicle then notify us the light is on during check-in at the kiosk.

If the light is flashing, drive to where you feel safe, then stop the vehicle.
Check Engine Lights come in many shapes and sizes.
Shut the vehicle off and turn it back on to see if the light continues to flash. If it continues to flash and you are close to Transportation Services, drive it to our shop and our staff will be happy to get you a loaner vehicle. If you are away from Ames, please call us at 515-294-1882 and our shop personnel will be happy to help you.
Thank you to everyone that took time to join us for our
Customer Appreciation event on October 14.
Win a Transportation Services Tumbler!
Answer the below question and your name will be put in a drawing for one of three Transportation Services tumblers.

Entries must be completed by
November 12th, 2021 to be eligible for the prize drawing.
In a recent questionnaire, which of these fun facts about our customers is false?
I can turn my feet around.
I can juggle and solve a Rubik's cube (but not at the same time).
I'm a great baseball player!
I was on Wheel of Fortune in 2007.
Congratulations to the winners of the September Trivia.
  • Kathleen Embrey
  • Breanna Kixmiller
  • Jason Follett
Last month's trivia answer
"How many individuals completed and passed the Van and Trailer class from January through August 2021?"

The correct answer is 165.

Transportation Services
919 Haber Rd
Ames, IA 50011
515-294-1882
This month's featured photo is from Adam Schuck (Admissions). Your photo could be here! Send a photo of your University car to transdispatch@iastate.edu and it could be featured in a future newsletter.