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April 17, 2019
Distribution: RVPs, DDs, Chapter Chairs, Marketing Chairs
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National Small Business Week: Client-Facing 2-Day Virtual Conference
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SCORE and the U.S. Small Business Administration (SBA) will co-sponsor a two-day virtual conference during National Small Business Week, Tuesday, May 7 and Wednesday, May 8, 2019. This 2-day, online event offers educational webinars, mentoring booths, sponsor booths, and networking chat rooms to give small businesses owners valuable information and tools.
This event will include eight free educational webinars, one-on-one mentoring sessions, exhibitor booths, prize giveaways and networking chat rooms to provide you information to succeed as a small business owner. You will hear from business experts Visa, Constant Contact, Square, Google, Chase and the SBA.
In addition to the webinars, you can also visit exhibit booths and collect free resources from Facebook, LinkedIn, Salesforce, ADP, Lockheed Martin, UPS Store, SBA, SCORE and more.
We're looking for volunteers to participate in the mentoring hall to provide business advice in the following mentoring chat rooms:
- Business Plans & Startup Strategy
- Marketing & Sales
- Management & Technology
We're looking for 5 - 7 mentors to staff each booth. The chats will be logged as mentoring requests & sessions for the mentor. It's a great way to connect with clients, help answer their questions, help them understand the value of SCORE, and increase your local services.
Regardless of your role, we'd love for you to join us!
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Improving the Client Mentor Search Experience
We recently updated the website to help clients find and connect with their ideal mentor. These updates included a new mentor search wizard and changes to mentor profile visibility.
The new mentoring request wizard walks clients asks clients a series of questions to help them drill down to their ideal mentor based on their communication preferences and business needs. At the end of the wizard, clients will receive up to 3 recommended mentors based on their responses. They will also have the ability to browse other matching mentors if needed. The goal of the wizard is to help clients find their ideal mentor faster and simplify their choices.
The improved mentor search simplifies and streamlines choices for end users by displaying mentor search results in a single column. It also shifts the search filters to the left of the screen and allows clients to apply multiple filters at once to find mentors online or locally. Lastly, unavailable mentors are no longer visible in the search, which improves the experience for clients seeking mentors that are ready to help them now.
Unavailable mentors can still be seen on the website using the "Our Mentors" content band that automatically displays all chapter mentors regardless of their availability settings in CORE. They can also be found using the website search in the upper right corner of the website.
Learn more about the new wizard and improved mentor search
here
. And visit
help.score.org
t
o view the webmaster guide and training videos.
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The #1 resources your clients and potential clients were looking for last month.
Highest Attended Webinar:
Top Search Terms:
- great customer service
- spreadsheet template
- business plan format
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SCORE Brand Guide
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As a reminder, SCORE has released a Brand Guide. As we have discussed, we need to increase awareness of all that SCORE's volunteers achieve. One of the ways to do that is to make sure we are all speaking about SCORE with the same, consistent message that resonates with what clients have told us they want and need. Please take a moment to become familiar with the Abbreviated Brand Guide as each of our volunteers are the face of SCORE.
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Vistaprint Portal Update
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We are experiencing technical difficulties with the SCORE Vistaprint Portal. Due to these issues, we advise you not to order business cards from the portal at this time. While we work diligently to find a solution, we recommend that you use the Word version of the 2019 SCORE business card templates provided below. The Word templates are highly customizable and easy to use. If you prefer, you can swap out the standard SCORE logo and replace it with your local chapter logo instead. You can find and download your chapter logo by
clicking here.
Please note: You will have to re-size your chapter logo to fit the business card template. After completing your template, simply send the document over to your local or preferred vendor for professional printing.
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