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Medicaid Providers May Be Eligible For Federal Relief Funds
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Special Bulletin COVID-19 #101
North Carolina providers that participate in Medicaid may be eligible to receive federal relief as a result of lost revenue or new expenses relating to the COVID-19 Public Health Emergency. On June 8, 2020, the United States Department of Health and Human Services (HHS) announced a targeted distribution for Medicaid providers that have not yet received payment from the Provider Relief Fund. Eligible providers will receive at least 2 percent of reported annual gross revenue from patient care.
Providers can apply by July 20, 2020 to receive payments. For more information, please see
SPECIAL BULLETIN COVID-19 #101: Medicaid Providers May Be Eligible for Federal Funding.
HHS is hosting a webcast at
2 p.m. on Thursday, June 25, 2020, to provide information about the application process for providers. Pre-registration for the webcast and additional
information is available here.
All NC Medicaid Bulletin articles, including those related to COVID-19,
may be found here.
Thank you for your dedication and commitment to ensure our North Carolina Medicaid beneficiaries receive the services and treatment they need during the COVID-19 pandemic.
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Updates and Announcements
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Joint NC DMHDDSAS and DHB (NC Medicaid) COVID-19 Update
for NC Providers Webinar
Thursday, June 25, 2020
3:00 p.m.
Participant Log-In Information
After registering, you will receive a confirmation email containing information about joining the webinar.
Closed Captioning
Please feel free to share with other providers in your network or catchment area.
During this call, panelists will present policy updates from DMHDDSAS and DHB representatives followed by an open Q&A session. In addition to DMHDDSAS and DHB subject matter experts we will also have a representative from DHSR on the call to answer questions you might have. In consideration of the limited time we have on the call, we ask that you review the guidance links (below) on the DHHS website and FAQs on the NC Medicaid site to see if an answer to your question has already been provided.
As things continue to change and move quickly during the COVID-19 pandemic, please continue to stay abreast of emerging issues, guidance, and policies by visiting:
Thank you for your dedication and service to North Carolina BH and IDD consumers and families.
Reminder: Community Engagement &Empowerment Stakeholder Survey
On behalf of the Division of Mental Health, Developmental Disabilities, and Substance Abuse Services, we hope that you are faring well during this challenging COVID19 pandemic. Even in the face of the COVID19 pandemic, we remain committed to our mission to provide essential services to improve the health, safety, and well-being of all North Carolinians. If you have done so already, we ask that you assist us in accomplishing our mission and to better support North Carolinians across the state by completing a brief survey that can be found in the link below. Thank you in advance for sharing your feedback.
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NC FAST ePASS Mobile Application Update
This week, NCDHHS is launching an improved, mobile-friendly online application for Medicaid and Food and Nutrition Services that will help support social distancing and beneficiary applications from home during the COVID-19 pandemic. North Carolina's online application portal,
ePASS, has been improved with new and updated features that will provide an easier user experience with specific enhancements to be more mobile-friendly.
Updated features include:
- Improved look and feel making navigation easier on mobile devices
- Fewer questions and enabling applicants to only answer questions applicable to them
- Personalized dashboards with important account information and notifications
- Guidance placed throughout the site based on frequently asked questions
- Ability to attach documents easily
- Links to relevant program information
- Links to paper applications and voter registration
The new initiative provides an experience that is streamlined, mobile-friendly and easier for the user. These changes do not impact any previously submitted application. Any questions about existing applications will still be directed to the
County DSS offices.
Flyers:
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SPECIAL BULLETIN COVID-19 #102: Laboratory Codes for Coronavirus (COVID-19) Testing
The Centers for Medicare & Medicaid Services (CMS) and the American Medical Association have announced the release of several new codes to report testing for active cases of Coronavirus (COVID-19) as well as detection of antibodies. Read More.
Reminder: NCTracks Call Center Closed for Independence Day Holiday 2020
The NCTracks Call Center will be closed Friday, July 3, in observance of the Independence Day holiday. (The Pharmacy Prior Approval Unit will be open holiday hours from 7:00 a.m. to 6:00 p.m.)
The checkwrite schedule is not affected by the 2020 Independence Day holiday.
The 2020 checkwrite schedules can be found under Quick Links on the NCTracks Provider Portal home page.
Reminder: No Checkwrite June 30, 2020
As stated in the published approved 2020 checkwrite schedules, "NCTracks will issue 50 checkwrites per fiscal year. The payment cycle will be weekly, exceptions being the last week of June (end of state fiscal year) and the last week of the calendar year."
The last checkwrite date for the State fiscal year will be on June 23. There will be no checkwrite on June 30. The first checkwrite for the new State fiscal year will be on July 7, 2020.
The 2020 checkwrite schedules for both DHB and DMH/DPH/ORH can be found under the Quick Links on the right side of the Provider Portal home page at https://www.nctracks.nc.gov/content/public/providers.html.
Issue with Checkwrite Release
NCTracks is aware of an issue with the checkwrite not being released. We are actively working on resolving this issue and updates will be provided as available.
Update to Checkwrite Release Issue
The previously announced issue with the checkwrite release is being resolved. Funds have been released to banking institutions and should post today, depending on the banking institution. Bank of America (BOA) accounts will see the funds post first and other bank accounts should see funds post later today.
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Virtual Coffee Chat This Thursday
Please join us this Thursday, June 25th at 8:30 a.m. for a Virtual Coffee Chat with our Chief Executive Officer Michelle Zechmann.
Michelle will talk about the impact of COVID-19 on our agency and the youth and families we serve, as well as what Haven House is doing to build capacity to tackle youth homelessness in our community. We expect the call to last about 30 minutes, but you can join for as long as your schedule allows. Call details will be emailed on Wednesday afternoon to those who registered. You can attend virtually or use the call-in number. Just RSVP using the button or link below.
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CQL Capstone: Remote Supports
Remote Supports For People With Disabilities
As efforts continue to be made to facilitate the independence and self-determination of people with disabilities, organizations are adapting their service offerings to be more responsive to those they support.
"Technology is one more tool in the direct support toolbox that can be used to customize services to the needs/desires of the person receiving them," says Nick Filarelli, Program Director for Core Services of Northeast Tennessee.
In our June 2020 edition of Capstone Newsletter, we look at the use of remote supports for people with disabilities and provide guidance on how specific technologies could be useful to those receiving services. From medication dispensers to video doorbells, one organization shares how they have successfully integrated remote supports into their service delivery system. CQL also details research about the related ethical implications of remote technologies to ensure that privacy and rights are appropriately addressed. Read More Here.
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Reminder, Please Consider
Supporting
This Important Campaign
Please don't forget that CareForNC is launching a COVID-19 #FacesOfTheFrontline campaign during May and June. We work amongst healthcare warriors every day in our field and we're asking you to send in photos and short videos we can share to help our state and communities see the many faces of frontline workers!
These images will be used in our CareForNC campaign #FacesOfTheFrontline. Make sure you sign up to receive our #CareForNC posts and on our Facebook page so your agencies can repost the CareForNC posts! Be sure to use one or all the hashtags listed below on your agency posts.
- #FacesoftheFrontlines
- #NCHeroes
- #CareforNC
- #TogetherOnTheFrontLine
If you do not have a google account to use the Google drive, you can email your pictures and videos to
carefornc@gmail.com.
Many video attachments may be too large to send via email. In that case, please upload your videos to YouTube privately, Dropbox, or use WeTransfer and send a link to the CareForNC email so we can download the file. Be sure to include:
- Your Name
- Organization Name
- County or Counties You Serve
- Email
- Description of Content
- Any Additional Information
Below are some links to provide you additional information to help you create your own #FacesOfTheFronline posts and for video and picture submissions to CareForNC.
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New: Wednesday: June 24, 2020
Adapting Mental Health Treatment for Youth with IDD
Time: 2:00 pm thru 4:15 pm
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Wednesday: June 24, 2020
Child Welfare Agencies and Captives
Time: 3:00 pm thru 4:00 pm
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New: Thursday: June 25, 2020
CARES Act Provider Relief Fund
Time: 2:00 pm
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Thursday: June 25, 2020
Adapting Community Inclusion to Circumstances of 2020
Time: 2:00 pm thru 3:30 pm
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New: Thursday: June 25, 2020
Joint NC DMHDDSAS and DHB (NC Medicaid) COVID-19 Update
for NC Providers Webinar
Time: 3:00 pm
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Friday, June 26, 2020
Benchmarks' Membership Webinar
Time: 8:30 am
Meeting ID: 626 815 379
Password: 081879
One tap mobile
+13126266799,,626815379# US (Chicago)
+19292056099,,626815379# US (New York)
(We will NOT be holding a Thursday Child Welfare Webinar this week or next)
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New: Friday, June 26, 2020
Q&A WEBINAR FOR VAYA HEALTH NETWORK PROVIDERS
Time: 11:00 am thru 12:00 pm
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New: Monday, June 29, 2020
Family Therapy for Youth with an IDD
Time: 1:00 pm thru 3:15 pm
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New: Tuesday, June 30, 2020
Identifying and Addressing Traumatic Stress During COVID-19 Pandemic
Time: 2:00 pm thru 4:00 pm
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Wednesday, July 1, 2020
Ongoing Staff Development in Disability Services
Time: 2:00 pm EST
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Monday: July 20, 2020
Meeting number: 730 385 489
You can also dial 173.243.2.68 and enter your meeting number. Or, join by phone: 1-650-479-3207 Access code: 730 385 489
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Please click on each of the following links to view details sent out from each LME/MCO.
Benchmarks' wants to be sure to make the following list handy for our members to visit and suggests a peek at least once per week to find information that may be pertinent to your agency and contracts.
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