Patient Satisfaction Tip of the Week

Tip #19: Help make finding health care easier for patients Do you know where to send patients who ask about services like vision and dental care?  It’s a good idea to keep a list of local Denti-Cal providers and Vision Service Plan (VSP) providers handy. It can make a difference between someone getting care or procrastinating.

Contact Us Have any patient satisfaction tips you’d like to share with the L.A. Care provider community?  Please let us know by contacting L.A. Care's Quality Improvement Department at quality@lacare.org , or let us know if you have any questions.

L.A. Care VIIP Program L.A. Care wants to help you in your practice and maximize your financial payout. If you represent an IPA practice or clinic, please share these tips with the providers in your network.   

L.A. Care’s Patient Satisfaction Tips of the Week are related to the Clinical and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS). Your CAHPS scores partially determine payouts for L.A. Care’s VIIP Program (Value Initiative for IPA Performance).

L.A. Care Health Plan , a public entity serving Los Angeles County

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