Dear Friends of CIHF,

Winter is fast approaching and as the temperatures begin to cool here in Ithaca, we are meditating on the progress of 2019 while looking forward to what the new year will bring.

This past spring we gathered to discuss the benefits of nature for physical and mental health, and in the fall we had productive conversations on the advantages of incorporating certain hospitality practices when it comes to increasing work place well-being. We made new connections with our graduate student population, and our first undergraduate minor graduated this past spring. We conclude the year with deep gratitude for the dedication of the CIHF community; the future path promises to be rich with far-reaching impacts when it comes to a multi-disciplinary approach to healthcare and wellness.

Albert Camus once wrote, "In the midst of winter, I found there was, within me, an invincible summer." We hope as the cold deepens, we all find the summer within to help us reflect and gather energy for the coming seasons.

We look forward to seeing more of our CIHF community in 2020 and wish everyone a happy winter solstice!
CIHF Leadership Team
Improving service excellence in healthcare, senior living, and wellness related organizations
Teaching | Research | Engagement | Membership
NEWS
CIHF and Ronald McDonald House New York Make it to the Next Round for the $100M & Change MacArthur Foundation Competition!
Earlier this year, CIHF and Weill Cornell Medicine partnered with Ronald McDonald House New York to compete for the 100 & Change MacArthur Foundation Competition. We have qualified for the next round in which the proposal will be reviewed by a large panel of global thought-leaders.

100 &Change MacArthur Foundation Competition seeks to fund a "single proposal that promises real and measurable progress in solving a critical problem of our time."

For more information on our exciting proposal, please click here.

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Meredith Oppenheim, CIHF Industry Scholar
Publishes "A New Look at an Aging Industry" in
American Seniors Housing Association,
Fall 2019
Industry Scholar, Meredith Oppenheim, has recently published a white paper, "A New Look at an Aging Industry." In this article, Ms. Oppenheim argues that current senior housing trends and metrics suggest there is an immediate and significant need to focus on innovation. The time is now for the senior housing industry and other industries that want to serve older people to do better and more than the status quo. As an industry veteran, Ms. Oppenheim aims to help operators learn how to evolve and improve to gain greater customer satisfaction and market share.

To download the article in its entirety, please visit:
meredithoppenheim.com and click on the "Publications" option.

Congratulations Meredith!
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Congratulations Winners!
CIHF 2019 Photo Contest:
Healing Through Photography

The contest was open to all Cornell undergraduate and graduate students. Submissions were due October 11, 2019.


Prizes:
$300 First Place
$200 Second Place
$100 Third Place


Thank you to all the students who submitted photos! We truly enjoyed witnessing the creativity of the Cornell student community!


Third Place Winner:
“Here’s Looking At You” submitted by Yuting Deng
First Place Winner:
“Brothers” submitted by Xiaoyao Yao
Second Place Winner:
“Primeval Pillars” submitted by Rosemary Glos
Industry Thought Leadership Roundtable
Innovations in Healthcare, Wellness, and Hospitality: Bring Global Lessons to Vietnam and Vice Versa
October 16, 2019
Hanoi, Vietnam
Rohit Verma, Founding Director of CIHF and recently named Founding Provost of VinUniversity Project, headed a Thought Leadership Roundtable this past October; the gathering is in collaboration with CIHF as well as the Penn Center for Global Health.

One of the main goals is to develop strong relationships with Healthcare and Wellness industries for long-term collaboration for teaching, research, and career management at VinUniversity.

Executive Director, Brooke Hollis, was in attendance, continuing to expand and strengthen the CIHF community.
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Executive Director, Brooke Hollis, and Founding Director, Rohit Verma
Global Wellness Summit
October 15-17, 2019
Grand Hyatt Singapore
Brooke Hollis gave a talk at the 2019 Global Wellness Summit.

The summit examined collaborative business models, trends and growing needs in the field as well as recent innovations.
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Healthcare Design Expo and Conference
November 2-5, 2019
New Orleans, LA
Mardelle Shepley attended this year's HCD Conference as a presenter and was joined by four undergraduate students who participated in a design charrette.

The sessions at the Healthcare Design and Expo Conference cover a range of topics devoted to examining how the built environment effects the safety, operation, and clinical outcomes of a healthcare institution.
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Corporate Membership

Composed of senior-level leaders in industry from around the globe, Advisory Board members are representatives from Corporate Members. This diverse network collaborates with CIHF academics on projects and initiatives with a focus on integrating the fields of hospitality, health management, policy, and design.

Advisory Board members participate in bi-annual meetings and conferences, as guest lecturers, speakers, and mentors to students, and as collaborators with Cornell faculty, researchers, and student groups. Membership provides a platform for industry professionals to connect, build lasting relationships, and collaborate across academia and business.

Jessica Rose Cooper
Chief Commercial Officer
International WELL Building Institute
As Chief Commercial Officer at the International WELL Building Institute (IWBI), Jessica’s work brings health-focused design and policy solutions to diverse buildings and human environments around the globe. Jessica bridges the analytical and the creative, leveraging scientific evidence and research to help clients both quantify the value of healthy buildings and develop technical solutions for implementing the WELL Building Standard™. A passionate teacher who is constantly learning, Jessica has led many memorable presentations and technical workshops to business and professionals in cities worldwide.
Jessica leads the IWBI Commercial team, a solutions-oriented and customer-focused group
that works daily to improve building performance, foster human health and happiness, and
drive business success. Although the team spans four continents, Jessica nurtures a
collaborative atmosphere where every individual is enabled and expected to contribute
towards this common goal.

Before joining IWBI, Jessica served as Executive Vice President and Director of Sustainability
at Delos. In this role, Jessica led the Delos Solutions team and worked directly with clients to
create spaces that promote human health, happiness and well-being. Prior to Delos, Jessica
worked for Urban Green Council to develop and execute educational programs for New York
City’s green building community. Setting a foundation in project management, Jessica began
her career at LB Architects where she oversaw a variety of interior design and construction
projects for corporate, residential, and not-for-profit clients. During this time, she also gained
experience serving as an interior designer, construction manager, and sustainability
coordinator.

Jessica is a WELL Faculty and one of the first WELL Accredited Professionals, having earned
her credential in 2015. A LEED Accredited Professional since 2008, Jessica also holds a
certificate in Green Professional Building Skills Training: Construction Management. Jessica is
a licensed interior designer and holds an NCIDQ Certificate. She graduated from Cornell
University with a Bachelor of Science in Design and Environmental Analysis.

Jessica keeps herself healthy by practicing yoga wherever she may be, which has brought her
to studios in more than 6 countries and 15 cities around the world. An avid reader, Jessica is
constantly applying new knowledge to her daily work. Jessica also dabbles in photography
and writing, and paints whimsical water colors aimed to inspire and delight. Jessica has also
authored and illustrated two children’s books which are dedicated to her closest friends and
family.

CIHF + DEA Minor in Healthy Futures
CIHF and the Department of Design and Environmental Analysis offer a minor in Healthy Futures open to all Cornell undergraduate students. This innovative minor— the first of its kind — provides a high caliber, trans-disciplinary education in the fields of health, hospitality, and design, and may be of particular interest to students enrolled in health, wellness, policy, and hospitality related majors, or students interested in applying their education to problem-solving in the population health and wellness space.

If your organization is interested in sponsoring a three week or longer internship for CIHF minor students, please contact us at healthy-futures@cornell.edu to learn more.

Innovating Wellbeing in Hospitality
Caitlin McKenna, Senior Director of Strategic Innovation Delivery at Hilton Worldwide , gives a talk at the CIHF seminar course (HADM/DEA 3033/6055). The speaker series provides an unique opportunity for students to learn from industry leaders.

CIHF CornellCast Videos
View 39 informative, forward-thinking, engaging interviews with industry leaders in health, hospitality & design, and roundtable discussions. CIHF CornellCast Link

CIHF Webinar Series eCornell Channel
Innovations in Health, Hospitality, Design, and Senior Living features webinars by Cornell faculty speakers on CIHF Innovations in Health, Design, and Senior Living. eCornell Subscription Link
Caitlin McKenna, Senior Director, Hilton Worldwide, CIHF Advisory Board Member