Per CMS Guidance, due to COVID-19 pandemic, all patient engagement and advocacy activities such as peer mentoring, attending support groups and participating in Quality Assessment and Performance Improvement (QAPI) and Plan of Care meetings, should be done so virtually, over the telephone, online or thru another distant, non-person to person format to limit patient exposure risk.
The Network recommends facilities continue engagement with your Network Patient Representative to discuss patient needs at your facility. Utilizing bulletin boards and developing activities that engage patients in their care while maintaining social distancing guidelines are encouraged.
The Network has worked with the Patient Advisory Council to develop two new Bulletin Board Kits - Transplant Trains and Blast Out Bugs for Infection Prevention. The kits have been designed so you can print, cut and post in the designs with additional resources in your facility.
Intervention Tools:
