Dental Connection
Delta Dental Smile Power

Here we grow again! 2019 has been another year of growth for Delta Dental of Virginia, and when we grow that means more Delta Dental members in your chair. We are pleased to announce that we have retained the Commonwealth of Virginia (COV) account for at least five years. Including the COV account, we have more than one million subscribers and more than two million members!

New large groups this year include:

  • Swissport North America
  • HHHunt Corporation
  • Carfax Inc.
  • Marsh & Mclennan Agency LLC - Mid-Atlantic Region
  • The Hilb Group LLC
  • Surescripts LLC
  • Credence Management Solutions LLC
  • Attain LLC
  • Transaction Network Services
  • VT Group
  • Marymount University
New Plans = More Patients!

Our individual business is growing steadily with more than 71,000 subscribers . Our new Premium plan now has 5,000 new subscribers and we will introduce our new low-cost Basic plan in August 2019. We also revamped our Clear plan to include lower patient co-pays and fewer service bundles and have renamed it ClearPlus . We currently have five Individual & Family plans in the open marketplace.
Savings Flash!
New deals on lab services have just been added.
Save Your Practice Money
Delta Dental's  Dental Office Deals  program offers real value – an average savings of 33%. These savings are yours when you participate in both of our networks – Delta Dental PPO TM  and Delta Dental Premier®. 
Get Paid Faster: Tips for Claim Submission
As the dental benefits leader in Virginia, we want to ensure your claims are submitted properly so we can get you paid as quickly as possible. When submitting claims using the procedures below, the required documentation will expedite claims processing.

  • Fixed Bridges – Full arch X-rays
  • Scaling and Root Planing – Current perio charting and full mouth X-rays
  • Crown Buildup – Pre-treatment periapical X-ray and narrative
  • Surgical Extractions – Pre-treatment periapical X-ray
  • Procedure Codes by Report – Detailed narrative for treatment rendered
  • Multiple visit procedures – Claims should be submitted only on the completion date for multiple visit procedures, such as crowns and dentures. If a patient fails to return to your office for the completion of the procedure, you may not submit the claim.
A Penny for Your Thoughts
We’ll do much better than that! Submit suggestions on how we can improve our service and you will be entered into a drawing to win a $100 gift card at the end of the year.
Having Trouble Logging In?
If you experience trouble logging into our website, please complete the following steps when unlocking your account or registering for a new account.

  1. Use all CAPS when entering the dentist first and last name.
  2. Drop the leading zero in the license ID.

Please follow the guidelines above when:
  • Registering for a new account,
  • Retrieving a forgotten user name, or
  • Retrieving a forgotten password.
Important Reminders
No more filed fees as of October 1, 2018!

Don't be left out!
Do we have your current email address? Make sure to update us if your email changes so you don't miss important updates like:
  • Provider manuals
  • CDT code updates
  • And more!
Your Delta Dental Connection
Laurie Cassanese-Rhodes, our Senior Network Development Specialist, is your contact for all things Delta Dental! You can reach her at LRhodes@DeltaDentalVA.com or 804.916.9295.
Visit us at the VDA Meeting in September 2019!
Visit booth #53 this year in Richmond and register to win a $50 gift card.
Keep Smiling!