CoreDial Max Offers Channel a Cobranded Approach, Retain Close Customer Connection, Podcast

CoreDial Introduces New “Max” Channel Program to Meet Growing Partner Demand. “The whole reason we exist is to help the channel to succeed,” says Alan Rihm of CoreDial. This week, CoreDial launched a new program that straddles the usual option of either being an agent, selling another company’s product, and going white label.

Peerless Network Adds SD-WAN (SASE) to Product Portfolio, Podcast

Recently, Peerless Network added SD-WAN (SASE) to their portfolio. According to Peerless, the cloud-based next-generation Secure Access Service Edge (SASE) service builds on traditional SD-WAN capabilities and provides Enterprise customers of all sizes with a simple, secure, high-performing, and very cost-effective way to connect their sites.

RouteTrust steps up to meet challenges of changes communications market, CCA Podcast

“Crushed,” is one of the words Michael Rothchild offers to describe the margins that cloud communications companies face as they sell their services, especially regarding voice. The race to the bottom of pricing on these very commodified services has created an opening for a new relative newcomer, RouteTrust, to offer the market an updated approach.

Filling In the STIR/SHAKEN Gap, Podcast

elcoBridges, YouMail host a webinar on the STIR/SHAKEN gap. “STIR/SHAKEN doesn’t know the intent of the caller,” says Alan Percy is the Chief Marketing Officer at TelcoBridges. According to Percy, “The piece that’s missing is knowing the intent of the caller, the pattern of the caller, and then dealing with a fraudulent caller.

Phones still matter, Snom wireless solutions create partner opportunity, Podcast

With the departure of Panasonic from the UC field, Snom sees a future of enabling many people in the UC channel to make the successful migration from traditional reseller to cloud service provider.

Prioritizing Customer Experience as a Competitive Differentiator, Podcast

“It’s more about being distinctive,” says Mark Roberts, Chief Marketing Officer of TPx. Surveying a crowded, competitive market, filled with look-a-like services, Roberts notes that many products can “be gotten anywhere.” According to Roberts, it’s the people, the level of expertise, the availability of certified people, team members with direct experience, the quality of advice and the level of trust.

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