June 2020
Island Connector
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Our Mission
Island Connections provides free transportation and other services to seniors and people with disabilities from Mount Desert Island and the surrounding islands to enhance their independence and quality of life by utilizing our core group of dedicated volunteers.
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CLICK THE PLAY BUTTON BELOW TO WATCH HOW ISLAND CONNECTIONS' VOLUNTEERS PROVIDE
CARING RIDES
TO OUR ISLAND NEIGBHORS
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NO MASK = NO RIDE
Island Connections' requirement during COVID-19 is that all, neighbors and volunteers, must wear masks during a ride. We are following the CDC guidelines to help prevent transmission of COVID-19. The CDC has communicated that although we may be asymtomatic with virus it is still very transmittable especially in a small, contained space. For this reason, it is imperative that masks are used during all rides by both neighbors and volunteers. If this is not possible, please advise the office staff immediately.
Our number one priority is the safety of our neighbors and volunteers at all times.
I will be providing a COVID-19 written policy for this requirement that will need to be signed by all active drivers for their commitment to our mission.
If you know a neighbor or you are a volunteer that needs a mask, sanitizer, gloves or sanitizing wipes, please call the office at 288-4457.
WE appreciate your full cooperation in this matter.
Sincerely,
Doreen Willett
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Message from the Executive Director
It seems like the last 3 months have gone by so fast and yet so slowly all at the same time. It was about 2 weeks into the lock down in Maine that it hit me....and hard. We all found ourselves unable to leave our homes, feeling somewhat isolated, we couldn't simply get in the car and go to the grocery store, pretty much anywhere for that matter and go about our lives unencumbered. I tuned into the fact that this is how many of the island residents we serve live
every day
. They are isolated without family or friends living near by, don't drive for any number of reasons, don't own a computer or cell phone to connect electronically and aren't necessarily able to engage in the community as we do during normal circumstances. It reinforced my passion for my role as the Executive Director and what Island Connections provides to our community and the impact we - the staff, the board, the volunteers, donors, all of the business and foundation support we receive provide our neighbors we serve and their families.
Earlier this week, I had a really wonderful conversation with one of our neighbors, Cookie Merchant who resides at Rodick Lorraine. Cookie has been a neighbor of Island Connections and receiving rides to her dialysis treatments for the last 4 years. She had called because she needed groceries and I coordinated a time to pick up her grocery list and go to the grocery store. When I arrived to pick up her grocery list, she had been waiting outside for me seated on the seat of her walker. I felt badly because I had gotten caught up on a phone call that took longer than expected and I apologized for being late. She immediately told me that she was loving being outside in the fresh air and there was no need to apologize. She then wanted me to know how grateful she was for all that the Island Connections' volunteers have done and continue to do for her - in her words "Island Connections has saved my life". It was those words that brought the tears and love in my heart, reinforcing what I already knew, that I was in the right place, doing something that truly matters. I work for a great organization that supports people in my community. When I returned with her groceries, we chatted again and some more tears were shed but all of the tears were good tears. We are honored to support this community. Our neighbors and volunteers are our heroes.
I encourage you to take the time to truly listen, engage and appreciate any and all conversations you have on a daily basis. They can and will make your day.
Please stay safe and healthy.
All the best,
Doreen Willett
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Who is eligible for Island Connections
Free
Transportation Services?
For 23 years, Island Connections has been providing free transportation for seniors and people with disabilities on Mount Desert Island and the surrounding islands. We would like to ensure that all of our island community members are aware of our ride eligibility policy. We provide rides to seniors 70+, with no questions asked, as well as to both people with temporary AND permanent disabilities. To clarify, this means that if you are temporarily restricted or temporarily disabled to drive due to a medical reason determined by a physician and are under the age of 70, you are eligible for free transportation services with Island Connections. We simply ask you to provide a doctor’s note for our records to support your medical condition. If you are determined to be permanently disabled, under the age of 70 and can provide a benefits statement from the Social Security Administration, you are eligible for free transportation as well. Please share this information with your family, friends and neighbors so that they become fully aware of our ride policy. Thank you.
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Friendly Reminder to Our Volunteers
Please know that your time and privacy are very important to us at Island Connections. We try to adhere to your time constraints and don't give out your telephone numbers to our neighbors for good reason. We want to be sure that our neighbors are respecting our process of providing rides to them. What we don't want to have happen is that the neighbors are calling you directly for rides and not going through Island Connections. This not only disrupts our scheduling process and muddles our ride counts, but it also opens you up to our neighbors calling you for any number of reasons and, as a result you may not feel comfortable doing what they ask, but may end up doing the ride/task out of guilt rather than refuse them. It’s not to say that we don’t want to encourage good relationships between our neighbors and volunteers but believe that there is a line to be drawn so that you aren’t overburdened. We don’t want to hinder the organic friendships and relationships being created, we just want to be sure that you are always comfortable with the relationship.
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VOLUNTEERS - THE HEART AND SOUL OF
ISLAND CONNECTIONS
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Island Connections Neighbors and Ride Demands
Island Connections volunteers amaze me, my staff and board to be able to meet the demands in order to complete
22
rides in the month of February.
We added new 3
neighbors needing our services.
Of course, given the increase in needed transportation services, we are always in need of increasing our most valuable asset, volunteers. If you or someone you know would like to find out what it means to become a volunteer driver for Island Connections, please be sure to call and speak to Dana Mastroianni.
Our Joy Riding recruitment Program proved to be an excellent recruiting method for Island Connections. Future dates will be announced. Can we ask YOU, our volunteer drivers, to help spread the word about the amazing work YOU do for our island neighbors and how they can help too by volunteering some of their time to do the same.
As many know, it's actually very easy to help us and rewarding. We have 720 living hours in a month and by donating 1 hour of time, a neighbor can be transported to and from an in town medical appointment. Please share this newsletter with your friends or family members who who want to volunteer for Island Connections . They can merely click on the
I wish to apply to Volunteer
link below or call us at 288-4457 and speak to Dana Mastroianni. Thank you for your consideration or helping us spread the word!
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ARE YOU INTERESTED IN BECOMING
A VOLUNTEER DRIVER?
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WHY VOLUNTEER?
- It brings people together. You get to meet new people and make new friends.
- It promotes self-growth. You can use your skills and learn new skills.
- You make a difference. Volunteering makes you feel appreciated and needed. It provides an opportunity to give back what has been given to you.
- It strengthens our community and breaks down barriers of fear and misunderstanding.
Thank you for your consideration
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Neighbors needing extra stops with their scheduled rides
As we continue to ensure that our transportation program runs smoothly and effectively, we recognize that our neighbors may not fully understand how important our need to do so may be. We are aware that when our neighbors are able to get out to go to a doctor's appointment or otherwise it may be their only chance to stop to get a gallon of milk or bread. Whatever the need may be, we would like to be able to track this information accurately as extra stops increase the services we provide. This information is important for a number of reasons. Firstly and ideally, we would like to obtain this request directly from the neighbor up front when we enter a ride into our system so that when a volunteer chooses to take a ride they know the expectation and time commitment of that ride. Secondly, we certainly don't want our volunteers to feel guilty or obligated if they don't have the time to make unscheduled stops during any ride. Thirdly, we want to report accurate information when applying for grant funding and also provide that information to our community as to the extent of our services. Lastly and most importantly, to ensure that our volunteers aren't feeling pressured or uncomfortable in any way that would give them pause about providing our neighbors future rides. Our volunteers are our greatest asset and with the increase in the number of rides overall, we want to be sure that the systems we have in place are working for everyone. Therefore, in the event that you have made an extra stop during a scheduled ride, we ask that you contact the office by phone or email so that we can be sure to enter it into RideScheduler. We thank you for your cooperation in this regard.
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Champion Circle
Monthly Giving Program
As part of our annual appeal, we are able to offer an online giving option that offers you the ability to support Island Connections on a monthly basis. We invite you to seriously consider our
Champion Connector’s Circle Program
for the following reasons. Monthly giving makes it easier for you to plan ahead for your annual giving, and alleviates the potential challenge of a large outlay of funds at the end of the year.
Your donation can be easily and securely debited from a credit card or bank account of your choosing.
You can set it up to debit your account automatically each month, and not have to think about it again. And it helps Island Connections by providing a consistent and steady cash flow stream throughout the year. All you need to do is click on the link below and simply follow the instructions for the monthly giving program. It’s that easy! Please note that one time gifts can be made on this giving link as well.
If you require any additional assistance or have any questions, please call Doreen at 207-288-4457.
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DO YOU KNOW ABOUT OUR VOLUNTEER DRIVER REWARDS PROGRAM?
Back in 2011, when gas prices were climbing higher than we had seen, Island Connections started a Driver Rewards Program to help our volunteer drivers who were working hard for our neighbors each day.
The way it works is that points are accumulated for every ride given by a volunteer to a neighbor. The point system is based on the number of rides given and destination of the rides. Each month Amy Manring, our Transportation Coordinator, reviews all of the data to create a list of those volunteers who have accumulated 30 points at which time we mail each of them a $ 25.00 gift card from Irving/Circle K. Their points revert back to 0 and they begin accumulating all over again. It's our way of giving back to those who give of themselves, their time and their resources. All of our active volunteers are eligible to accumulate points by driving for Island Connections.
Island Connections Driver Rewards Program is made possible through grant funding provided by the Hattie A. and Fred C. Lynam Trust Fund through Bar Harbor Bank and Trust Service and Witham Family Foundation.
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We are so fortunate to have so many wonderful neighbors be served by our outstanding volunteers who give of their time and resources. I wish to lend a reminder that YOU, as an Island Connections volunteer, may be the only person that a neighbor may come in contact with that day, that week or otherwise. Not only is the ride they are receiving important but the social aspect of the time spent together goes quite a long way.
Please keep in mind that they look forward to their time with you and by nurturing the relationship it can make all the difference to build trust and a real sense of security while in your care. We always want our neighbors to feel safe, secure and confident in your ability to get them where they they need to go while building a lasting friendship.
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To all of our volunteers -
Thank you for supporting our neighbors in every way that you do.
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Neighbor of the Month
The Neighbor of the Month is
- we want to recognize and honor all of the neighbors we provide free transportation to during this time. We are so happy to be here for you now and always.
Volunteers of the Month
The Volunteer of the Month are EVERY SINGLE ONE OF YOU!!!!!!!! Island Connections doesn't exist without you. WE truly could never thank you enough for your selflessness. You are all outstanding.
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The neighbor4neighbor Fund Now Accepting Applications
What: neighbor4neighbor Fund, a program of Healthy Acadia, is now accepting applications from seniors for grants up to $500 for unexpected expenses
Where: Hancock and Washington counties
Dates and Time: Applications accepted year round. Apply online:
The neighbor4neighbor Fund, a program of Healthy Acadia, is now accepting applications from seniors who are facing any one of many life crises which arise unexpectedly and for which a senior may not have adequate funds. The neighbor4neighbor Fund’s mini-grants, capped at $500.00, cover such things as new eyeglasses, dentures, medical equipment, household repairs, or other one-time challenges which can arise and undermine a senior’s ability to live independently and have a high quality of life.
The philosophy of the neighbor4neighbor Fund is that small grants can make a big difference in a senior’s life and the fund works to provide this kind of financial assistance. The goal is to help people to be healthy, stay in their homes and be able to function independently. Many seniors are struggling just to meet their most basic needs, so unexpected expenses are not part of their budget.
The neighbor4neighbor Fund is open to seniors in both Hancock and Washington Counties and is administered by Healthy Acadia.
Please contact Nina Zeldin at 667-7171 or
nina@heathlyacadia.org to receive an application or learn more about neighbor4neighbor. Applications can also be downloaded by clicking the link below:
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HELPFUL INFORMATION:
FROM THE BAR HARBOR FIRE DEPARTMENT
Representatives of the Fire Department share the following advice: we should all have carbon monoxide and smoke detectors on each level of our homes; all detectors have expiration dates-so check and replace if needed; and of course replace batteries routinely. If a senior is having difficulty installing a detector or changing a detector battery, the Fire Department graciously offers to come and do that for you. They request you call them on the non urgent line to request this and they will plan a time to come and assist you.
FROM
THE BAR HARBOR POLICE DEPARTMENT
Members of the Police Dept spoke at a gathering last year to advise all citizens to report any suspicious or unsafe items to them. They ask if you accidentally dial 911 that you stay on the line—this negates the need for them to follow up on a hang up call. The Police note that if you have a problem they might assist with –such as needing sand for icy steps that you are not able to go obtain yourself---please call them on the non urgent line and they will make plans to help you.
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We would love your feedback on how we're doing in our community. Please feel free to call or e-mail with your comments.
If you need information about Island Connections or in need of a ride, please contact our Transportation Coordinator, Amy Manring.
Hours of Operation:
Monday - Friday
9:00 - 5:00 p.m.
Telephone: 207-288-4457
Doreen Willett
Executive Director
Island Connections
www.islconnections.org
Bar Harbor, ME 04609
director@islconnections.org
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Have you given any thought to
Planned Giving?
Perhaps you would like to speak to us about leaving a bequest to Island Connections but didn't know how to get started.
Contact Doreen Willett to start the conversation about creating a sustainable giving plan. We thank you for your consideration.
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Island Connections * 93 Cottage Street, Suite 101, Bar Harbor, ME 04609
Phone 207-288-4457 * info@islconnections.org www.islconnections.org
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