Virginia dental offices are re-opening for regular appointments, but things may not look the same when you go back. The next time you go to the dentist, you may have a new experience because of coronavirus (COVID-19). Offices are taking extra measures to keep you and your family safe. Here are some things that may happen before and during your next dentist visit.

Scheduling a visit
  • Since offices have been closed, you may have to wait longer than normal for an appointment.
  • You may need to put your name on a waiting list.
  • More complex procedures may be delayed.

Screening
  • The office may ask questions to make sure you do not have any COVID-19 symptoms such as a fever or cough, or have been in contact with anyone with COVID-19. This screening will help your dentist decide if you can safely come into the office.
  • They may ask to take your temperature.

Preparing for your visit
  • Try to leave individuals that do not have an appointment at home.
  • You may be required to wear a mask. If you have one, bring it with you.

During your dental visit
  • You may be asked to wait in your car.
  • Waiting rooms might look different – with fewer chairs spaced farther apart, no child toys or magazines, and hand sanitizer will likely be available.
  • Let your dentist or dental staff know if you have any questions or concerns.
  • Dental staff may be in face shields, masks, gowns and head coverings.
  • You may see additional dividers, such as plexiglass at the front desk and throughout the office.

After your dental visit
If you feel any COVID-19 symptoms or you test positive for COVID-19 within 14 days of seeing your dentist, call the dental office to let them know.

The health and well-being of our members, dental care providers and employees is our top priority. We are working to keep you informed of the changing environment related to COVID-19. Visit our member website for the latest information.