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September 2021 | Issue #107

Current Releases: SM 8.0.103 (9/7) | AW 3.5.065 (7/21)

ACEweb Bootcamp! - 9/13-16, 12 - 2 CDT

Managing Discounts in Student Manager and ACEweb - 9/23, 12p CDT

ACEware Software Update - 10/6 2p CDT

ACEware Systems Newsletter

Information to Run Your Program

Printing a Payment Plan

When creating a payment plan, a list of payment dates and amounts is generated. You can confirm or cancel that list, but what if the student wants to see that list before making the commitment? Previously, you had to create the plan and then run a report. Which meant you have to void each and every one if the student didn't like that, creating more work for you.

With the release of 8.0.103 earlier this month, there is a report you can run directly from the payment plan listing screen. It does include a header of your business information and then the name of the student. Check out the image below for what a report looks like.

Hopefully this will save you some time and energy moving forward!

Contributed by Matthew Olson

New Staff Software Training -

We've Got it Packaged for You

It's always encouraging to hear our customers mention they are hiring new staff for their CE team! That is fantastic! Don't you wish you could download all the information on your programs, your operating procedures, your Student Manager/ACEweb processes right into their heads? Getting a new team member oriented takes planning, time, and effort. But the ROI is certainly worth it.

We can't help with all the training they will need but we CAN help with their software orientation! The Student Manager Bootcamp Series should be a part of your onboarding process. This series provides eight hours of training in four, two-hour segments. Here's what we recommend:

Schedule Student Manager orientation time - about 2.5 hours per session, don't overwhelm them!

Download a copy of the Student Manager demo to their machine (so they can safely practice what they learn).
Allow them them view the video, pausing and practicing at their pace.
Repeat until all four sessions are completed.

Your new team member has a great start to the basics of Student Manager. You can then share your program's internal operating procedures as related to Student Manager.

Together, we'll get them off to a great start. Please let us know when you have new staff and administration on your CE team--we like to send them a warm ACEware welcome!

Contributed by Sharon Brookshire

P.S. We will be packaging the AW Bootcamp series once it concludes this week. Even more to add to your team orientation!

Free Professional Development - Sponsored by ACEware

ACEware is a financial sponsor and content provider for CETI (Continuing Education Training Institute). We donate so that you, as CE professionals, can attend for FREE.

CETI is organized by ProTrain, an ACEware partner providing third-party content. (And since we are mentioning third-party content providers we also work with ed2go!)

This virtual event is October 5-7. Chuck is presenting on Certificate Program Best Practices Wednesday, October 6 at 1 PM ET/ 12 PM CT/ 11 AM MT/ 10 AM PT.

We hope to see you there!

Contributed by Sharon Brookshire

Is your program partnering with third party providers such as Ed2Go, ProTrain, uGotClass, etc.?

Yes - we partner with a single provider

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Yes - we partner with two or three providers

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Yes- we partner with over three providers

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No - we do not use external content providers

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Managing Discounts in ACEware

You are always on a mission to find ways to promote your courses and increase your registration numbers. Your ACEware software has plenty of features available to help you with your efforts!

Everyone appreciates a deal and at next week's webinar, Michael will talk about ways you can set up pricing discounts in your courses.

Come to this session to learn how you can offer pricing incentives for your program. Examples include:

Early Bird Fees
Discounted Fees
Fee Categories
One-Time Coupons
Course Level Coupons
Membership Specials
Partner Enrollment Package (Optional Module)
Course Packaging and BOGO (Optional Module)

Contributed by Sharon Brookshire

Tech Tip of the Month: Graphical Group Listing

You can have ACEweb display images of your course groups, instead of just a text hyperlink! This feature works with either grouping level one or two (major groups only or major and minor groups).

To enable this feature, add your image filename to the grouping code properties page within Student Manager (Module > Codes > Course: Grouping Codes, see below image).

You can use .png, .gif, and .jpg type images.
Image names cannot be longer than 12 characters.
All images should be the same size (e.g. size of images we use on our ACEweb Demo is 120px by 85px).
Enter the image name only in the File Name for Image field on the associated group record. You don't need to enter the file extension (i.e. .png, .gif, .jpg).
The web-formatted images should be placed in your wconnect\ace\images\ subfolder on the ACEweb server.
Enter the group description in the Detail field. You can use html coding to format your descriptions.

Contributed by Jason Allen

Report of the Month: Code Analyzer

Sometimes you just want a count of registrants based on a single criterion, which is easy enough to report on in Student Manager. But every now and then, you might want a count of registrants based on a single criterion plus a breakdown by other criteria. Does that mean you have to run multiple reports? Of course not!

In the Deadbeat reporting area, you’ll find an additional report titled Code Analyzer. This report uses a function called CODERPT to return a list of codes based on the value of a demographic field. And just to sweeten the deal, you can use multiple CODERPT functions within the report in order to break down your data even further. Our example shows counts of interest, occupation, and organization codes based on zip code. We also made sure to include explanations so that you can copy the report and modify it to suit your needs (see image below).

Having the capability to break data down like this is incredibly helpful for identifying and marketing to your key populations. For example, you might find that the majority of people interested in art classes reside in two zip codes—which means that you can focus your art-specific mailings in those places.

But the fun doesn’t stop there. With so much demographic data available in Student Manager, the breakdown possibilities are practically endless!

Contributed by Lindsey Lieberman