Greetings!
New personal crises pop up every day. When you face a complex challenge, where can you turn for help? 2-1-1
In fact, in March, our 2-1-1 helpline had a total of 1,501 calls, 30 texts, 10 chats and four emails coming from people in our community who need help, and of all of those, 222 were COVID-related. Overall, there were 606 inquiries looking for help with basic needs, like rental and utility assistance and food, and 57 callers looking for mental health services.
2-1-1 provides expert, caring help in real time. Available 24/7/365, this vital service is a phone number, text-messaging service and website that connects people with resources in their local area to address their needs.
The trained 2-1-1 specialists—the real people answering questions—don’t just “patch people through” to simple solutions; they listen, identify underlying problems, and connect people in need with resources and services in our community that improve their lives.
Some of the agencies that 2-1-1 refers people to are Catholic Charities, the Salvation Army of Alachua, Partnership for Strong Families, ElderCare and St. Francis House, and more.
2-1-1 is for everyone's one-stop shop for help—no matter their income, race, gender or family status. Because all of us face challenges in our lives at some point, and we're here to help.
To get help during these difficult and ever-changing times, please dial 2-1-1 or (352) 332-4636, text your zip code to 898211, to chat with a 2-1-1 specialist,
click here
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