We know students are having to balance quite a lot right now, and we are still here to help. Don’t forget about the amazing resources Mount Union has in place for you. Below, we’ve highlighted a few of these supports, but we also have a website dedicated to additional resources that can be helpful to you. Whether it is a link to reset your email password, quick tips videos for academic success, or reminders about other support services, you can find a lot of information you might need at Student Success .

STUDENT LIAISON CALLS
Mount Union staff have been striving to call each and every student to make sure you are getting the support you need during these difficult times. Haven’t heard from anyone yet? Could be because we don’t have a correct phone number or your voicemail is full or not set up, but no matter the reason, we would like to talk to you. Reach out to Tara Canestraro at (330) 823-2243 or canestta@mountunion.edu , and she’ll make sure someone contacts you right away!
New Services and Updates
GLEAN
Glean is an audio recording and note taking app that allows users to record live audio from video lectures. Notes can also be attached to the audio to organize and study information more effectively. Unlimited use of Glean is available for all students for free for the remainder of the 2020 Spring Semester. Interested students should contact the Office of Student Accessibility Services at studentaccessibility@mountunion.edu to get set up.

NATIONAL EMERGENCY LIBRARY
Created to expand access to free materials, the National Emergency Library is live.
  • Signing up for an Internet Archive account is free and open to the world. Visit Archive Sign Up, and if you have any problems, contact info@archive.org.
  • To check out a book, browse the collection, or search for books or authors, visit Internet Archive. Use the “Search this Collection” box along the left to begin.

TEMPORARY ACADEMIC POLICY CHANGE FOR SPRING 2020
As part of Mount Union’s commitment to ensure the continued academic success of our students, the University has made the decision to extend both the satisfactory/unsatisfactory (S/U) and withdrawal (W) deadlines to Wednesday, May 6, the last day of regular classes for the 2020 Spring Semester. Read more about this policy at Online Learning Updates and reach out to your advisor, the Office of the Registrar, or the Center for Student Success with questions.
Student Resources
TUTORING AND THE DWOC
Students can still access all tutoring online. Why tutoring? Our data show that UMU students who work with our tutors have overall GPAs between 2.9 and 3.7 and pass their tutored classes at higher rates. In fact, 82% earn a final grade between an A and C.

Here’s how to access tutoring:
  • Log into MyWCO.com/Mount and set up your account (if you have not done so already) *note that you’ll need a separate account from the one you may have for the DWOC.
  • Choose the course for which you need tutoring and double-click on the white block of time that works for you and the tutor you want.
  • Pick the type of tutoring you want:
  1. Live online tutoring using video, chat, online whiteboards, and file-sharing.
  2. Self-paced eTutoring to submit questions or upload files, and then wait for feedback from tutors during their regularly-scheduled shifts.
  • When it’s time for your appointment, log back in, double-click on your color-coded appointment block, and select Start or Join Live Online Consultation.

Don’t forget you can also still access DWOC support – for more information, visit the DWOC Studio website .

COUNSELING
Counselors are available to meet your needs through e-therapy sessions. Already established clients can make arrangements directly though their current counselor. Anyone else wanting to set up an appointment may contact the Office of Counseling Services at (330) 823-2886 or counselingservices@mountunion.edu . 

CSS SUPPORT
Staff in the Center for Student Success are here to support you. Whether you need to brush up on some study or test-taking techniques, talk to someone about how to successfully complete your courses this semester, or review the new S/U and W policies, we can help! Just reach out to Jody Bryan at bryanjo@mountunion.edu or (330) 823-8685, and she’ll connect you with the right person.
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