When we talk about teamwork in the VMTH, a lot of people play important roles in order for our clients to have a superior experience and for our patients to receive outstanding care. I can easily think of at least 20 people that would have a hand in a single patient’s visit: from the volunteer concierges who may be the first to greet a client, to the client service representatives at the reception desk, to the staff members who cleaned the exam room, to the patient care team who facilitated the appointment. And it doesn’t stop there – often, an appointment may involve several services working together to achieve an optimal outcome for our patients, and often create a lasting relationship with the client. That’s exactly the scenario with our current “Case of the Month.” Riley the dog was seen by four different specialty services, and is still a patient several years after his initial visit. His owner has brought three dogs to us, with her relationship to the VMTH dating back to 2004. That loyalty to a care provider doesn’t happen without exceptional service being provided by the organization. I’m so proud to lead this team. Thank you for your continued dedication.
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Dr. Jane Sykes
Chief Veterinary Medical Officer
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The hospital’s Focused Recognition Award Program provides an opportunity to highlight our ongoing Cultural Journey and recognize those who have provided remarkable progress within our five Cultural Beliefs: One Team, Trusted Dialogue, Pursue Excellence, Realize Our Vision, and Value People.
November recipients:
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Charlotte Butti was recognized for demonstrating the Cultural Beliefs of
Pursue Excellence and
One Team, which contributed to the Key Results of
Excellence in Patient Care and
Student Clinical Instruction. “Excellent work in last-minute preparations for AALAC: painting, printing records, cleaning, purchasing, vaccines, catching llamas. Contributions to AALAC accreditation help for our teaching and patient care missions. Wonderful teamwork!”
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Michele Santoro was recognized for demonstrating the Cultural Beliefs of
Pursue Excellence,
One Team, and
Realize Our Vision, which contributed to the Key Results of
Excellence in Patient Care and
Student Clinical Instruction. “With quite a few staff shortages lately, Michele has always offered to help out. She strives to be efficient and stayed late to finish cases.”
Focused Recognition Award recipients receive a $75 gift card as well as the coveted “Employee of the Month” parking space.
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Key Cultural Pillar
"One Team"
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Thanks to the collaborative care between Drs. Larry Galuppo and Mathieu Spriet,
racehorse Irish Streetsinger recovered from her injuries and returned to racing, entering seven races post injury and treatment, with one trip to the winner’s circle. Their teamwork, including one of the first PET scans performed on a horse and innovative stem cell therapy, is a great example of research translating to clinical care. Both Drs. Spriet’s and Galuppo’s research into new treatments and modalities is backed by the school’s Center for Equine Health, furthering the teamwork aspect of this case. This “one team” approach of multiple entities coming together to form a united, compassionate care team sets UC Davis apart from most specialty hospitals.
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VMC Phase I
- Construction on both the Laundry Relocation Project and the new Feline Treatment and Housing Suite (Ward 3 Redesign) continues. Thank you for your patience during these projects to help improve efficiency in the hospital.
- Moving the large animal blood donors to the south side of Garrod Drive has dramatically increased interest in the animals. The new location, adjacent to the Arboretum, was recently completed as part of Phase I of the VMC campaign. This exciting completion of the Large Animal Support Facility offers visitors much better access to view the animals as guests walk the grounds.
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