2020 STATEWIDE LEARNING &
DEVELOPMENT SOLUTIONS NEWSLETTER
MAY TOPICS
  • Lessons Learned About Sustaining Online Teams
  • Featured Courses in May
  • New Online classes from COE
  • Learning Lessons: Suggestions for Working From Home
Lessons Learned About Sustaining Online Teams
In April, The Center for Organizational Effectiveness (COE) delivered 14 sessions of the class, Sustaining Online Teams and trained over 500 people. The class received so much positive feedback, we wanted to share some of the central themes of the discussion.

Choosing an effective mindset is one of the best decisions you can make. Be aware of when you are in a fixed mindset and be willing to choose a growth mindset when needed.

The need to work remotely and work with people who are online is going to continue. Stay focused on your people by extending trust, showing appreciation, providing context, and asking for help when needed.

CSEAP is a no-cost resource that is available to support all state employees. For information on CSEAP webinars and resources please visit the CSEAP web page.
Collaborate with your teams as you continue to rethink your work processes. Make shared decisions. Demonstrate compassion and flexibility as you and your team manage multiple priorities. Be sure to discuss the context around decisions.

Use the technological resources that are available to you. Avoid the temptation to buy something new. The key capabilities needed to work online are:
  • Online meetings
  • Contact by phone and email
  • Access to shared, online documents
  • Calendar invitations
Sustaining Online Teams is now available on the COE YouTube channel. This training is designed to provide you with strategies and best practices that you can discuss and develop to sustain your online teams. The recording is 1 hour and 7 minutes long and has been made available for no cost, to help support you in working online. If you would like to purchase an instructor-led, online training for your team please reach out using the contact below .
 
The class addresses three objectives: 
  • Developing mindset for online work
  • Best practices for sustaining online teams
  • Using technology to get the work done
A participant packet has also been developed for this class to provide you with resources that will help you remember and share best practices with your team.
COE is here to help. We have quickly pivoted our course  offerings to online delivery and retained the previously published schedule of classes for continuous learning. COE is your learning and development resource. Our commitment to finding, creating, and delivering high quality development opportunities has not changed. 

Please contact us to see how we can assist your team and let us know if you are interested in purchasing delivery of Sustaining Online Teams. 
Featured May Courses
In May, COE is offering many online courses to encourage your continued learning and development.  Look for classes marked with (Online) to identify classes that can be attended remotely. All classes can be delivered as private virtual events. 

Contact COE to schedule private virtual training events.

Click names below for more information about each course.
May 2020 Courses
Cost
Date
$300 
5/4/2020
$276 
5/5/2020
$360 
5/7/2020
$360 
5/12/2020
$218 
5/14/2020
$360 
5/14/2020
$360 
5/19/2020
$250 
5/19/2020
$500 
5/20/2020
$360 
5/21/2020
$260 
5/26/2020
$360 
5/27/2020
$642 
5/27/2020
$581 
5/27/2020
$218 
5/28/2020
$1,550 
5/28/2020
$500 
5/29/2020
$500 
5/29/2020
$400 
5/29/2020
$500 
5/29/2020
New Online Classes
The Center for Organizational Effectiveness (COE) has been working to offer shorter, less expensive, online classes to help you to get the professional development you need within the available budget. This month we are announcing four classes that have been designed for online learning

Time Management: Maintaining Productivity in an Online Environment
Staying productive and efficient can be challenging in a remote environment. Effective Time Management skills can help employees at all levels meet their deadlines, make better decisions and accomplish their goals. In this interactive two-hour course, participants will learn best practices and put them into action to improve their time management skills and maximize their productivity in all environments.

Learning Objectives:
  • Understand the concept of Time Management
  • Differentiate what's important versus what's urgent
  • Prioritize your time effectively
  • Practice weekly planning
  • Overcome challenges to Time Management

Register for Time Management, today.

Effective Online Meetings
In a remote environment, meetings can be a significant driver of a team's engagement and effectiveness. They can also easily become a team's biggest time waster. Ensuring that our online meetings are effective is more important now than it ever has been. This two-hour course will help employees at all levels develop the skills needed to successfully plan, facilitate, and evaluate online meetings.

Learning Objectives:
 

  • Plan for online meetings
  • Develop a growth mindset
  • Create participation and engagement in online meetings
  • Learn communication and technical best practices to create effective online meetings
  • Evaluate your online meetings

Register for Effective Online Meetings, now.


The Four Disciplines of Execution Online
This three-session online course of two-hour segments, is designed to help move managers and supervisors toward the creation of a culture of execution. To complete division goals, teams require four essential disciplines:

  1. Focus on the wildly important
  2. Act on the lead measures 
  3. Keep a compelling scoreboard
  4. Create a cadence of accountability

A cultural transformation occurs when an organization speaks the same language and goals are aligned within every level of the organization. By deliberately and consistently applying the principles and measures from The 4 Disciplines of Execution, you will elevate team performance.


Participants will be provided a participant's guide, handouts and supporting course materials. 


Learning Objectives:

 

Session 1 (2 hours): Discipline 1 - Focus on the Wildly Important

  • Acquire the basics of 4Dx
  • Learn the fundamentals of WIG's to narrow work focus 
  • Create 1 - 3 high quality WIG's

Session 2 (2 Hours): Discipline 2 - Act on the Lead Measures

  • Define a lag measure for WIG completion
  • Create lead activities for successful WIG completion

Session 3 (2 Hours) Disciplines 3 and 4: Keep a Compelling Scoreboard and Create a Cadence of Accountability 

  • Design a scoreboard to quickly assess WIG progress
  • Design an effective WIG huddle

Register as soon as possible for The 4 Disciplines of Execution Online.

Creative Problem Solving
Creative Problem solving is more than just brainstorming. In this workshop participants will gain tools and insights on how to separate the two types of thinking; Divergent and Convergent. Participants will learn ways to generate innovative solutions, analyze and decide on the best solution, and how to put that solution into action.

Learning Objectives:
 

  • Develop skills and awareness to solve problems creatively.
  • Map the process of solving problems
  • Utilize methods to create multiple solutions.
  • Gain tools to identify and choose the best available solutions.
Register now for Creative Problem Solving

 

 

Learning Lessons:
Suggestions for Working from Home
By Scott Nuanes, COE Employee

It was just one month ago that we started hearing about plans to temporarily work from home during the COVID-19 outbreak. For most of us, who are used to the daily routine of going into the office, a quick shift to at-home work was a challenge. Now, weeks later, through trial and error, we've each adapted new processes that may or may not be working as well. Without a clear timeline for when we can return to the workplace, it's advisable to begin learning some effective long-term strategies. 

Here are some best practices to help:

1. Maintain Regular Hours: Set a schedule and stick to it. Establishing clear hours for when to work and when to call it a day helps maintain work-life balance.

2. Create Routines: A routine can be more powerful than a clock. Create a predictable daily process that signals, "It's time to go to work." Likewise, have a process for ending the day that says, 'I'm done working for the day." Be intentional about shutting down your computer and walking away from your home office.

3. Breaks: It's easy to lose track of time when working from home. Schedule them regularly and take the entire break. Don't shortchange yourself, especially at lunch.

4. Make Space: Have a dedicated work area that's preferably not the kitchen table. You need to set up a space that doesn't have to be broken down every day. Having a workspace encourages productivity.

5. Look the Part: When working from home, looking professional on video calls is just as important as when you work in a traditional office. There are a lot of research findings that link work production and perceptions about workers to attire. You don't have to wear a power suit or sweats to work at home every day, just something in between the two.

6. Build and Maintain Boundaries: Transitioning to work-from-home is a process. So, think about "building" instead of "setting" boundaries. It's easier to adapt and change when you're in creation mode. "Setting" boundaries at the onset makes it harder to adjust them later.

7. Be Positive: Less face time means it's harder for others to interpret your tone in writing. Attitude creeps out whether or not we are aware of it. Being overly positive is better received than the opposite.

8. Over-Communicate:  Communicate your schedule to everyone that needs to know. Maintain visibility through the Gmail chat function. Let people know when you are taking a break and when you return. Tell your team so they know when you accomplish an important task. Doing so will help maintain a focus on shared work.

9. Develop a Growth Mindset: A belief in improvement versus a fixed mindset which says, "things can't be changed," is your most useful strategy in getting through this difficult time. Humans are the most adaptable creatures on Earth. Acting on the belief that you can learn and develop through this experience will energize you to accomplish much more than a belief that nothing can be done.
Center for Organizational Effectiveness
Department of Personnel & Administration
Division of Human Resources
303-866-2439