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| Alcon EFCU is dedicated to the safety, health and well-being of our staff, members and communities. As we continue to monitor the COVID-19 outbreak, please know we’re weighing the protocol and guidance from many sources including our public health officials, state leaders and Alcon with whom we act in accordance where possible. Although some businesses are starting to open up, we continue to err on the side of caution and are placing the protection of our members and employees as our top priority. That being said, the Credit Union lobby will continue to be closed to walk-in traffic until further notice. We understand this is a difficult time and we are working with members to find solutions for their needs. We will be meeting all your needs through phone, email and our many online services. If you need assistance with member services or a loan, please call 817.551.8495 or 1.800.235.6913. During this time, we will be filling in the details of how we can fully open our facility back up as soon, and as safely, as possible. We will continue to update you of our timeline and changes to come via www.alconefcu.org and on Facebook and Instagram. In the meantime, please remember you can access your accounts anywhere, anytime with our many remote banking services! We offer:
Should you have any specific concerns, please contact us at 1.800.235.6913 or via email at credit.union@alcon.com. We thank you for your loyalty, cooperation and understanding during this time. We can’t wait until we can serve you face to face again! Sincerely, |