Dear Members,

I hope that all of you are adjusting well to the “new normal” life that we are all living and most of all staying healthy. One thing is for sure, we miss you here at Body Zone!

In my last correspondence on March 19, I promised to reconnect with you regarding our decisions on how we will be handling membership terms and dues. A lot has transpired over the last two weeks, nothing more important than the government mandated extension to close all non-essential businesses until April 30.

We have been working tirelessly on this and are making every effort to be as fair to you, our loyal members as possible. Thus, we have decided on the following:

1. All memberships will be frozen as of March 17, 2020 and will be unfrozen the day that we will be allowed to reopen. For those members paying their dues on a monthly basis, those will cease until we reopen. More specifically, your payments that would normally be withdrawn from your account on the 7th of every month will not occur until we reopen.

2. All memberships will be extended for the above period of time. If we are closed for 45 days, then all memberships will have 45 days added to the length of their membership.

Thank you in advance for your understanding and flexibility as we try and be as fair as possible to all of you. Obviously, there will be questions that you might have. All questions should be directed via email to dues@bodyzonesports.com . Our Member Advisor team will respond as quickly as possible, but please keep in mind that they are all working from home.

Finally, our fitness team has been busy creating a library of digital wellness resources: live and recorded workouts and classes, wellness tips, challenges and more to keep you all moving, happy, healthy and motivated. All of these programs can be found here: bodyzonesports.com/bz-at-home .

Once again, thank you for your commitment to Body Zone and I hope to see you all very soon!

Have a safe and healthy day,

Ted Kolva
General Manager
bodyzonesports.com | 610-376-2100
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