LOBBY IS NOW OPEN!
COVID-19 REOPENING PLANS
OUR MAIN OFFICE (AUBURN) & EASTCHASE BRANCH (MONTGOMERY)
LOBBIES ARE NOW OPEN
Effective May 6, 2020, Auburn University Credit Union reopened its lobbies with restrictions for ONLY our Main Office in Auburn and our Eastchase Branch in Montgomery.

Our North College Branch in Auburn remains drive-thru only.
SAFETY GUIDELINES FOR REOPENING

Senior Hours
We will offer a special hour for those 60 and above from 8:00am - 9:00am.
For anyone younger than 60 years old, please remain patient and avoid visiting our lobbies during this hour (8:00am - 9:00am).
Social Distancing Policy
We will maintain a 6ft social distancing policy. Please look for our floor clings on our lobby floors designating a safe distance for members to stand at in order to remain 6ft apart from each person in line. We appreciate your cooperation and understanding by complying with this policy.
Limited Number of Members Allowed in Lobby at one time
The maximum number of members allowed in our lobby at our Main Office in Auburn will be 10. The maximum number of members allowed in our lobby at our Eastchase Branch in Montgomery will be 5. Please respect these guidelines put in place for the safety of you and our employees.
Other Safety Measures
  1. Use of germ shields at every pod and desk.
  2. Employees will wear a mask when dealing with members.
  3. We will only allow one MSR per pod at a time and MSRs will be assigned a computer so we don’t cross contaminate computers. 
  4. We will keep the inside doors open to limit the amount of touching.
  5. Separate hand sanitizers will be accessible for members and employees to prevent cross contamination.
  6. Signature pads will be disinfected between uses.
  7. The coffee and water bar will be closed. 
  8. Employees will not be allowed to work if they show any symptoms such as a fever and/or cough.
We Encourage You to
Stay Safe At Home
START USING OUR
Online Branch and Mobile App
TODAY!

  • REMOTE CHECK DEPOSITS
  • BILL PAY
  • ACCOUNT TRANSFERS
  • LOAN PAYMENTS
  • TRANSACTION HISTORY & STATEMENTS
  • FI to FI TRANSFERS
  • TEXT ALERTS
  • and MORE....
OTHER REMOTE SERVICE OPTIONS

24-Hour Telephone Teller - For Account Transfers and Balance Information
Our 24-hr Telephone Teller makes it easy to manage your account with the use of your phone's number pad. Just call 334-844-4458.
Night-Deposit Box - For Same-Day Check Deposits and Payments.
We are checking our Night-Deposit Boxes regularly throughout business hours. If you need to make a check deposit or check payment to one of your loan accounts. You may safely and conveniently drop your check into our night drop boxes located at each of our offices. If the check is dropped off during business hours, it will be posted same-day to your account.

ATM Access - For Cash Withdrawals without Waiting in Line at our Drive-Thru
Access your cash at any of our ATMs located at all of our branch offices, Auburn University's campus (Haley Center & Student Center), and AUM's campus (Taylor Building).
334-844-4120
www.myaucu.org