In 2016, when the Organizational Redesign Work Group began to think through how to implement the new governance structure for ACPE, a key question centered around how the association could provide support for centers and members. Initially, the idea of "area directors" was proposed, positions that would have significantly larger territories and would help integrate the new model. After some conversation, the work group decided that these positions needed to be more about the people and less about the geography, thus the role of directors of community, practice and member development were born. Their task was to visit every center, to meet with members, to serve as "broadcast towers" about changes in the organization, to advocate for ACPE programs in their centers, and to provide support during the many transitions we have experienced as an association in recent years. For the last few years, Katherine Higgins, Steve Ivy, and Wayne Menking served the association dutifully in the new roles.