ProQA v5.1.1.35 Maintenance Release

Hello!

Priority Dispatch ^® is pleased to announce the ProQA ^® Maintenance Release 5.1.1.35, with substantial new features, updates, and fixes.

We encourage you to read the complete Software Release Notes available on the Priority Dispatch Software Download site for full information.

Following are a few of the MANY new features and fixes:

ALL DISCIPLINES:

COVID-19 EIDS Tool Update: The workflow through the EIDS Tool has been improved and specific messages regarding the assessment findings are now sent to responders via Urgent CAD Message.

MPDS ^® :

Protocol 9: A new Rule 7 has been added regarding providing CPR in case an airborne-transmitted communicable disease is suspected or confirmed in an adult patient.
Protocol 23: The KQs regarding Narcan (naloxone) availability will now be asked if the KQ “What did s/he take?” was answered as “Other (unlisted):” and the patient was unconscious or not alert.
Protocol 23: A new Rule 6 has been added to specify that when substances in addition to narcotics have been taken, the narcotics answer option should be chosen to ensure scene safety and appropriate DLS instruction.
Protocol YN: A new CPR PAI protocol has been added for newborn/neonate patients with tracheostomy.

FPDS ^® :

Case Entry: Several ECHO choices in the dropdown list for "Okay, tell me exactly what happened" have been reworded to prevent an accidental send of an ECHO code.
Protocol A: On Panel A-6 “Floodwaters,” additional questions and instructions have been added under the qualifier “(In building/structure)” to provide for increased safety, more appropriate allocation of resources, and faster recovery of occupants.
Protocol B: The second paragraph in Panel B-1d “Exit Building/Structure” has been replaced with new text to expand the instructions for exiting the building and increased survivability.
Protocol D: A new instruction has been added at the end of the second paragraph in Panel D-6 “Electrical Wires in Contact with Vehicle on Fire” to add another layer of safety/protection.

PPDS ^® :

Global: A new answer choice "Yes (info):" allowing the calltaker to enter additional comments has been added to the KQ "Does anyone need medical attention?" and its variants.
Protocol 104: The KQ "What's the name of the business/resident/owner?" Is now displayed in a more appropriate/specific form for each incident type.
Protocols 131 and 132: A new answer choice "Info:" has been added to the vehicle description KQs that can be used to record the information in a comment box instead of the Vehicle DE.
Protocol 132: The KQ “Do you want to make an official complaint (give a statement)?” has been changed to: “Are you willing to identify the driver/testify in court if necessary?”

New Agency Impact Information Form *

To help determine the amount of time and level of work required to implement this and future releases in your agency, we've created a new Agency Impact Information form. This form contains High, Medium, Low, or None impact estimates for staff training, command decisions, IT and CAD Administrator involvement, employee training, and more.

*The Agency Impact Information form will be downloadable along with the release notes.

To update to ProQA 5.1.1.35:

Request access to the Priority Dispatch Software Download site.
For help updating your software, please contact Software Support at software.support@prioritydispatch.net or call 866-777-3911.

Thank you again for all you continue to do on the front lines during this pandemic. We're here to help in any way, so please don't hesitate to reach out.

REQUEST ProQA v5.1.1.35, RELEASE NOTES,& AGENCY INFO IMPACT FORM

Cary Breeze

Manager, Client Support Services

Toll-free (U.S. & International): 866-777-3911

software.support@prioritydispatch.net