Dear Rodeph Sholom member,

The High Holy Days are less than 3 weeks away. As this year’s High Holy Day experience will differ from that of previous years, we want to share a timeline of what you can expect as we prepare to welcome the new year together.

TUESDAY, AUG 17 (TODAY): CONFIRMING YOUR PLANS FOR IN-PERSON WORSHIP

  • Later today we will email each individual member who has requested in-person tickets to confirm their reservation.
  • This email will be sent to the inbox that was indicated when tickets were requested. If you entered the same email for more than one person, you will receive multiple emails.
  • You only need to respond if your plans have changed. Otherwise, no action is needed.

WEDNESDAY, AUG 18 (TOMORROW): LAST MEMBERSHIP DUES STATEMENT BEFORE THE HIGH HOLY DAYS
Online and in-person access will only be issued to members in good standing.
  • If you have already renewed, no further action is needed and we thank you!
  • If you have not yet renewed, please renew in order to receive access to High Holy Days worship.
  • If you are unsure about your membership status please email us.

NOW THROUGH TUE, SEP 14: CRS VACCINE PRECHECK


TUE, AUG 24 AT 7:00 PM: CRS TECH TEAM TOWN HALL

  • Our CRS Tech Team will lead a brief presentation about our new ticketing system for in-person worship and the Member Portal for online worship. Register to attend here.

BEGINNING MON, AUG 30: TICKETS FOR IN-PERSON ROSH HASHANAH WORSHIP Please note this is a change in date from previous communications.

  • We will begin issuing tickets to members in good standing for Rosh Hashanah only on Monday, August 30, and you can expect to receive your tickets by Wednesday, September 1. Your patience is appreciated as we roll out E-Tickets to the congregation for the first time.
  • Tickets will arrive in an email sent from SimpleTix, our event registration platform. They will not be sent by mail.
  • Everyone will receive a separate email with their ticket for each service. For example, a congregant attending Erev Rosh Hashanah, Rosh Hashanah Day 1 and Rosh Hashanah Day 2 will receive 3 separate ticket emails.
  • You may print your tickets (recommended) or show them on your smartphone.

BEGINNING MON, AUG 30: ACCESS FOR ONLINE WORSHIP

  • All members in good standing will be given access to online worship through our High Holy Days Member Portal.
  • The portal password, your “E-Ticket”, will be sent to members in good standing beginning Monday, August 30 to all members, including those who plan to attend in-person. 
  • More information about online worship is available here.

WED, SEP 1: TEST YOUR TECH DAY (FOR ONLINE WORSHIP)

  • We will be running a test video stream so that you can log in to the portal from the device you will be using to ensure everything is working.
  • The stream will be running 9-10 AM, 11-12 PM, 2-3 PM, 4-5 PM and 7-8 PM.
  • There is no need to sign up in advance - we will send you a reminder!

BEGINNING FRI, SEP 10: TICKETS FOR IN-PERSON YOM KIPPUR WORSHIP

  • We will begin the process of issuing tickets to members in good standing for Yom Kippur on Friday, September 10

The CRS administrative team is working hard to ensure we meet these timeline goals; however, we appreciate a 2-day grace period before you reach out to inquire about missing tickets.

Please remember to read our Frequently Asked Questions for our most up-to-date information. If you still have additional questions, please email us.

L’Shanah Tovah,

Ruth Bernstein
Director of Membership Services