November 2020
In this edition:

  • AAA introduces Addie, a new way to support individuals in care facilities
  • Workforce excellence initiative continues
  • COVID-19 and OCR: A Q&A with Heather Fisher, Alexa Seretti and Helen Wachter
  • Five questions with Susan Bertonaschi

News articles are uploaded to the DHS website as soon as they become available. For the most up-to-date news, visit DHS News online. 
AAA introduces Addie, a new way to support individuals in care facilities

The Area Agency on Aging (AAA) will soon be welcoming a new member to their ombudsman team: Addie the Advocate.
Workforce excellence initiative continues

Since last summer, DHS has been participating in a five-year workforce excellence initiative through the National Child Welfare Workforce Institute (NCWWI) designed to improve staff recruitment and retention in the Office of Children, Youth and Families (CYF).
Heather Fisher (HF) Director’s Action Line (DAL) manager; Alexa Seretti (AS), content strategy manager; and Helen Wachter (HW), director of KEYS Service Corps - AmeriCorps took a few moments to discuss their teams’ responses to the pandemic. 
Five questions with Susan Bertonaschi

Susan is early childhood senior advisor in the Office of Community Services (OCS).
We welcome your story ideas, employee news and comments. If you’ve got news you’d like to see in DHS News, please contact Mark Bertolet at mark.bertolet@alleghenycounty.us or 412-350-3439.