April Newsletter | W864C5
Announcements
  • LFI 2020 has been canceled

  • We no longer support the legacy web portal 

COVID-19 Reports
This link below provides list of reports and other tips to help all users track project/quotes, orders, and order status during this uncertain time.

Cloud Sync or O4 Enterprise Customers
In order to provide the best experience for our cloud customers, we will need you to update to the latest OASIS production release! The link below will provide you with instructions on how to update your OASIS.

Video Knowledge Base
The link below contains a list of instructional videos that are great for new and experienced users alike.

OASIS Scheduled Maintenance
Ingen Software has monthly planned maintenance windows. These take place on the Saturday after the monthly production release, which is generally the first Tuesday of the month, during the hours of 10:00 AM Central through 8:00 PM Central. During these maintenance windows, operating system updates and patches will be applied to our Windows and Red Hat Linux servers, firewalls, and switches as necessary. Therapeutic reboots of virtualization hosts may also be performed. Temporary outages can be expected during these planned maintenance windows. 

This month's maintenance window was Saturday, April 11, 2020. 

Next planned maintenance windows: 5/9/2020, 6/6/2020, 7/11/2020, 8/8/2020, 9/5/2020, 10/10/2020, 11/7/2020, and 12/5/2020. 

These dates may be subject to change
O4 Customers
Bid Board Tile
The Bid Board Tile is linked to the "Bid Board" feature in Projects. It allows for a quoter, sales account, or owner to view the bid board items that pertain to their visibility of the business.

Sales Access Users
Sales Access Users are an O4 add-on that allows outside salespeople to access to OASIS data on the go! 

Want to learn more? Click here !

*Full Access Users are still in development*
STAY CONNECTED!