Hello Child Care Professional,
First and foremost, 4Cs of Alameda County would like to thank you for your patience during this unprecedented time we are currently in. Payments for timesheets that were turned in late have been processed and mailed out and should be directly deposited by March 26th. At this time we are happy to share with you the guidance we have received from the California Department of Education in regards to Provider Reimbursements during the COVID-19 crisis.
We have been instructed to do the following for
Providers who have closed
:
- Reimburse providers that have closed and are not providing services for up to 30 days after closure.
- Providers reimbursed by AP programs, including CalWORKs Stages 1, 2, and 3 must be reimbursed using the most recent monthly attendance record or invoice, except where otherwise provided below
- Providers who are closed due to COVID-19 and are not able to submit their monthly attendance record or invoice shall be reimbursed based on the certified need/certificate.
- For families certified for a variable schedule, providers shall be reimbursed based on the maximum authorized hours of care.
- License-exempt providers shall also be reimbursed based on the maximum authorized hours of care.
We have been instructed to do the following for
Providers who are remaining open
:
- These providers shall submit attendance records or invoices in accordance with current reporting policies, submit by the 3rd of the month.
- Providers may submit an invoice or attendance record without the parent signature if the parent is unavailable to sign due to COVID-19.
- Regardless of attendance, providers shall be reimbursed based on the certified need/certificate.
- For families certified for variable schedule, reimbursement shall be made for the maximum authorized hours of certified need.
- For license-exempt providers reimbursement shall be made for the maximum authorized hours of certified need
- Providers that are unable to submit an attendance record or invoice, should contact their AP contractor. The AP contractor must reimburse based on the certified need/certificate. For families certified for variable reimburse based on the maximum authorized hours of care. For license-exempt providers reimburse based on the maximum authorized hours of care.
Families who still need services, but whose usual provider is closed, can select an alternate provider that will be paid.
We have several ways you may submit your attendance sheets. You can submit your attendance sheets in the drop box on the left hand side of our front door, at our Hayward Office (see address below - staff will be checking the box 2-3 times per day). You can scan your attendance sheet and submit it to your Payment Specialist directly (click
here
for a link to our staff directory and see below for Payment Specialist information), and, lastly, you can send it thru the regular mail to:
4Cs of Alameda County
Attn: Provider Payments
22351 City Center Drive
Hayward, CA 94541
Our plan is to process Provider Payments using our regular schedule deadlines. So please adhere to those guidelines as much as possible (
here’s a link
to the attendance schedule). Please remember that 4Cs offices are currently closed and we have a core team processing essential work. We look forward to getting back to business as usual on April 8th.
Be well,
Renee S. Herzfeld, Executive Director
