CalHFA staff will be working remotely on Tuesday June 2. During this time, we will continue to process rate locks and take reservations and loan packages will be reviewed as normal. This office closure may cause delays, however, if you’re trying to reach us by phone. In the meantime, the best way to reach our Single Family Lending division is through the following email addresses:

ratelocks@calhfa.ca.gov for rate locks and reservations.

MASsupport@calhfa.ca.gov for MAS issues

LenderTraining@calhfa.ca.gov for program questions

ComplianceEscallation@calhfa.ca.gov for compliance questions

Purchaseescallation@calhfa.ca.gov for subordinate loan purchase questions

Loan Servicing staff are unable to answer phone lines, but they are responding to emails at  subloans@calhfa.ca.gov and processing faxes at 916.326.6420.

Thank you for your patience and continued partnership.

Stay safe.

California Housing Finance Agency | www.calhfa.ca.gov