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Utilize IAC's Free Digital Resources with Online Troubleshooting and Remote Customer Service
Amidst the global spread of COVID-19, IAC understands how critical it is for our customers to continue their operations and we're here to ensure you can. To help we're offering the following services to our customers to assist in this difficult time:
Free Remote Troubleshooting
In an effort to maintain our great customer service during these challenging times, we will be offering free initial online trouble shooting
for Air Pollution Control and Material Handling concerns. This Tech Support can include online meetings, video phone chat or webinars to help diagnose concerns that you may have.
If you are experiencing issues, contact IAC and our subject experts will connect you with the option that works best. We will harness the technology to support our customers by whatever means necessary.
Field Service
The
IAC Blue Crew is still available for Field Service Visits. Many companies are issuing special restrictions and guidelines for outside service crews. Our teams will work within your company's guidelines and comply with all sanitary and visitor policies currently in place.
Website Live Chat
On the bottom right of our website, chat with one of our Customer Service Live Chat Representatives on the
IAC website available Monday-Friday from 8AM- 5PM. Our representatives can assist in requesting a quote and getting you in touch with the right IAC Personnel.
Educational Webinars
With travel restrictions, people working from home, and industry conferences and tradeshows being canceled or postponed, IAC can provide live or replayed webinars from our vast library of educational resources, IAC can customize training to fit your needs.
Visit IAC's YouTube Page to watch our educational videos and resources on Baghouse Performance and troubleshooting, EPC Solutions, Tip of the Month Videos and much more.
If there are any other ways IAC can better assist our customers in the next couple weeks, please reach out to your Sales Representative or Contact us at 800-334-7431. We appreciate your continued business. Thank you
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