July 1, 2021
Dear Club and League Representatives:
We know that clubs & leagues across the state are busy preparing for the fall 2021 season. Please review carefully.
As relayed previously, any non-expired RM certifications (background checks, SafeSport, and CDC Heads Up) from GotSoccer Legacy are being added into GotSport for any matching accounts found, on a periodic basis. GotSport has resolved an issue in which SafeSport certificates were not included in this transfer, so all profiles with matching accounts (that are at least a few days old) based on first name, last name, DOB, and gender should now be updated. If any of these fields are not identical across a person’s accounts (in Legacy and in GotSport), then that person’s certifications will not transfer to GotSport. Club administrators looking to track risk management for their club can find instructions here.
Here are some general troubleshooting steps if you do not currently see your Risk Management certifications in your new GotSport account:
- Compare the account details on your GotSoccer Legacy account with your new account in GotSport. Confirm that your first name, last name, gender, and DOB are completely identical. If your GotSport account is incomplete, or if the information is different, make the necessary changes on your GotSport account. After your account is updated, please allow 2-3 business days for your RM certifications to transfer automatically.
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Check your RM certifications in the old Legacy system and confirm they have not expired. Expired certifications will not be transferred to the new system. For background checks and SafeSport, certifications completed over 12 months ago are expired. For CDC Heads Up, certifications completed over 3 years ago are expired. If any of your RM certifications are expired, you should renew those certifications from within your new GotSport account. For instructions on renewing your Risk Management certifications in GotSport, please click here.
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Confirm that your account is at least a few days old. The transfer of RM certifications occurs periodically, every couple of business days, so your account might be too new to have gone through a transfer yet.
- If you still do not see 1 or more RM certifications on your GotSport account after you have confirmed the above information, please follow the instructions below on how to upload a risk management certification.
Instructions for uploading a SafeSport Certificate - click here
Instructions for uploading a CDC Heads Up Certificate - click here
If you submitted a recent background check in GotSoccer Legacy (prior to the RM transition), but it does not show on your GotSport account, please send an email to safesport@michiganyouthsoccer.org. Include your name, your role type (coach, manager, and/or staff), and the relevant RM certification information.
Another common issue we have seen is when a Coach/Manager cannot be added to a team’s event roster, despite having an approved, unexpired background check in GotSport. If the person’s background check will expire prior to the start of the 21/22 seasonal year (i.e., 8/1/2021), the person cannot be added to a team’s event roster until they first renew their background check. For example, if a person’s background check expires July 14, 2021, the system recognizes that the person will not have an approved background check on file for the 21/22 season. Thus, that person cannot be added to an event roster for an event taking place in the 21/22 season (unless/until they renew).
GotSport has informed us that Risk Management cards will be available next week. Instructions for how to access, and print, these cards will be sent out in our next update. We are also waiting to finalize our GotSport Risk Management FAQ until risk management cards are made available, and the FAQ will be included in our update next week as well.
As a reminder, the MSYSA State Office will be closed starting at Noon on Friday, July 2, and will reopen Tuesday, July 6. For any risk management questions, please follow the troubleshooting tips listed above, or reach out to your respective club, for assistance.
Thank you,
MSYSA State Office
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