Our property inspectors are once again out in the community conducting exterior property inspections and collecting information that supports our work to keep Ontario’s property inventory updated, including assessment of new construction, additions and renovations.
We resumed exterior property inspections across Ontario when the province entered Step One of Ontario’s Roadmap to Reopen on June 11, 2021.
New property owner letters
Effective June 18, to enhance communication and assist with the timely update of property data, residential property owners may receive one of two letters from us:
- A letter asking them to call our Customer Contact Centre to verify their property details by phone. This letter will be sent to residential property owners with an active building permit for a minor renovation that may not require an on-site inspection.
- A letter indicating that we’ll be in their community within the next eight weeks to conduct an exterior inspection of their property.
Our focus remains unchanged
We continue supporting municipalities by working to capture new assessment despite COVID-19 related closures and restrictions. To date in 2021, we have captured more than $17.4 billion in new construction, additions and renovations.
We are still working with municipalities to receive digital building plans and to arrange for both curbside pickups and in-office viewing of paper building plans as needed.
