Dear Valued Customers, 

As we continue to monitor the emerging COVID-19 developments, Bank of Saint Lucia wishes to reassure you that your safety and well-being and that of our employees are of the utmost importance. Over the course of the last few weeks, the Bank’s business continuity team has drafted a COVID-19 response plan with the simple objective of ensuring that measures are in place to provide you with uninterrupted access to your banking services. 

We will do all that we can to ensure that our branches remain open, but we strongly encourage you to limit your visits to the bank as much as possible by making use of our convenience banking services including ATMs and Online and Mobile Banking. With your BOSL Online and Mobile Banking you can pay bills, check account balances and initiate transfers, or send instructions via secure messaging. Your banking needs can also be managed by contacting us via email at onlinesupport@bankofsaintlucia.com or via telephone (758) 456 6999 or (305) 501 2931.  

Should you absolutely need to visit your BOSL branch, please note the following: 

  • Hand sanitizer dispensers have been placed in the customer service halls for your use. We strongly encourage you to use these upon entering and leaving the branches. 
  • The increased frequency of cleaning and disinfecting of all customer service and customer contact areas. 
  • The daily and frequent cleaning and disinfecting throughout all BOSL locations. 

We continue to coordinate with the relevant authorities to obtain up to date advisories; and continue to implement all preventative measures possible to ensure your continued safety and the continued safety of our employees. We encourage you to continue to monitor our local news and official reports from the Ministry of Health and the Government of Saint Lucia.  

Thank you for your continued confidence in us, we truly appreciate our relationship with you. Any further updates, will be shared with you in a subsequent communication. May you, your family and your community continue to be safe. 

Sincerely,


Medford Francis 
Managing Director (Ag.) - Bank of Saint Lucia