Dear Patients and Caregivers,
The public health concerns around COVID-19 (coronavirus) are continuing to evolve. At Minnesota Oncology, our priority is to provide needed care, while protecting the safety of our patients and our staff.
Please be assured that our practice is open, administering treatment to patients, with additional screening and other safety precautions in place. Our goal is to limit exposure risk by only allowing people inside our locations who are essential to our operations – primarily patients, one caregiver, and our clinical and support staff. In these clearly unprecedented times, changes to our operations include:
- We are limiting patients to one caregiver or guest for all appointments. We ask that you leave all children at home at this time.
- We are not allowing visitors in the clinic infusion areas (where our most immune-compromised patients are), unless it is necessary for the patient's care.
- We are conducting screening by asking patients and their visitor a brief series of questions.
- Non-urgent appointments are being rescheduled or may be changed to appointments by phone or video with your provider. Patients will be contacted directly by Minnesota Oncology staff to modify or reschedule, if necessary.
- Due to to very high call volumes, we request that you do not call your clinics if your appointment is not in the next 72 hours. We are addressing all patient appointments at least 48 hours ahead of your scheduled appointment.
- Minnesota Oncology is expanding its telemedicine program to offer virtual appointments in more areas.
Minnesota Oncology’s COVID-19 Task Force is continually monitoring, evaluating, and updating our response, following recommendations from the Centers for Disease Control and Prevention (CDC) and other healthcare agencies. We are taking every precaution to protect the health and well-being of our patients and staff.
Thank you for entrusting us with your care. Please
visit our website
for more information about Minnesota Oncology’s response to COVID-19.
Sincerely,
