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University of South Florida Muma College of Business October 2020
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FROM THE EXECUTIVE DIRECTOR'S DESK
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| | Elaine Singleton |
Hi everyone,
With only eight weeks remaining in our Fall 2020 semester, students are successfully learning and growing and many are anticipating graduation in December. Check out the upcoming Monica Wooden Center for Supply Chain Management and Sustainability events featuring our Fall 2020 Employer Network Event to be held Oct. 15, from 5-6 p.m. We currently have 18 employers who will meet 30-plus students seeking internships and job placement upon graduation. Our CSCMP student roundtable weekly events host some amazing industry speakers, thanks to the commitment from our fabulous business partners and alumni. Despite the challenges brought about by COVID-19, our student enrollment in the MS and BS Supply Chain Management degree programs continues to grow. Collectively, we've definitely become quite the advocates and experts of virtual learning and engagement! Thanks for your continued support and participation in USF's faculty and student endeavors. Philanthropic donations shoulder the burden of the good work we do here. All the money received from donations go directly to student scholarships, student/faculty research, industry-partner engagement and innovative education. Please help us help our students. To make a donation, click here. And, it's great to be in a town celebrating the NHL Stanley Cup champions! Let's see if our MLB Tampa Bay Rays can match the feat! All the best as the business and marketplace transforms before our very eyes!
Please, stay safe and healthy,
Elaine Singleton
Executive Director
Monica Wooden Center for Supply Chain Management and Sustainability
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SEPTEMBER NEWSLETTER TABLE OF CONTENTS
1. From the Executive Director's Desk
2. Important Dates
3. USF France Supply Chain Management Program
4. Meet the Employers
5. Virtual Coffee Meeting
6. USF CSCMP Guest Speakers from Citi and Deloitte
7. Faculty Spotlight, Joe DeCrow
8. Alumni Spotlight, Gail K. Skaates
9. Student Spotlight, Bharat Tejwani
10. Intern Spotlight, Maeve Thornton
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* Oct. 8, 5 p.m., USF CSCMP Elevator Pitch Workshop. To RSVP, click here.
* Oct. 21, 5 p.m, Virtual Coffee Meeting. To attend, click here.
* Oct. 22, 5 p.m., USF CSCMP guest speaker session with Walmart supply chain. To RSVP, click here.
* Grand Opening of the Monica Wooden Center for Supply Chain Management & Sustainability, located in the Muma College of Business. Times and details to be announced.
* March 9, 2021, Florida Supply Chain Summit. The event is being planned as a multi-locational, on-site/virtual hybrid event. Location and times to be determined.,
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USF FRANCE SUPPLY CHAIN MANAGMENT PROGRAM
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MEET THE EMPLOYERS
What is Meet the Employers?
Meet the Employers is a networking event in which employers and students meet. It is hosted by the Monica Wooden Center every semester. Supply chain experts and recruiters in many different industries are invited to network with students and provide internship/full-time positions information. It is a great opportunity for students to test networking skills and familiarize themselves with future hiring managers.
Who Participates? Facebook, Citi, Tech Data, Ryder, Ravago, Walmart, AAA Cooper, Intertape Polymer Group, ConMed, Coca-Cola, Project 44, Patterson Companies, Dollar General and more. How to Register?
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VIRTUAL COFFEE MEETING, OCTOBER 21
SAVE THE DATE Oct. 21, 5 p.m.
Join us to learn about the bachelor's degree in supply chain management.
- Virtual Coffee Meeting, offered through Microsoft Teams, to be held on Oct. 21 at 5 p.m.
- Supply chain professors and students will discuss the bachelor's degree program in supply chain management and the benefits of lucrative career opportunities.
- Open to students from all USF campuses who are interested in earning a bachelor's degree in supply chain management.
- Students will have opportunities to learn about the degree, course requirements and career opportunities.
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USF CSCMP GUEST SPEAKERS FROM CITI AND DELOITTE
The Council of Supply Chain Management Professionals Student Roundtable at USF hosted a pair of great guest speakers: Craig McKenney, head of Enterprise Supply Chain with Deloitte and Carlos Fernandez, executive recruiter from Citi.
McKenney shared his remarkable experiences and challenges throughout the course of his career. His message about success focused on the three "Rs," Relationship, Reinvestment and Risk. His presentation was inspiring and resonated with all the students, especially at this time when taking a risk, keeping relationships and going out of comfort zones requires greater initiatives than before. Fernandez shared career information and gave advice to students regarding recruitment.
From the center, we would like to send all our guest speakers and recruiters our most sincere appreciation for speaking to our students, especially in this challenging time.
MORE PROFESSIONALS ADDRESS STUDENTS AT CSCMP MEETING
At the Sept. 17 meeting of the USF Council of Supply Chain Management Professionals, the guest speakers were Hunter Frey, solution specialist, and Sheena Wirth, senior campus recruiting specialist from Deloitte.
Frey introduced supply chain operations practices that Deloitte offers and talked about lessons learned as a solution analyst. He explained how his global experiences in many different areas contributed to accomplishing tasks as a solution analyst. His talk gave insights on how to leverage student experiences into a full-time job offer.
Wirth gave helpful advice to prepare students for interviews, discussed available positions such as full-time supply chain solution analysts and walked through the recruiting process.
What is the Council of Supply Chain Management Professionals?
The Council of Supply Chain Management Professionals, USF CSCMP is dedicated to educating students about the supply chain field and providing networking opportunities with supply chain professionals. The organization invites guest speakers who specialize in supply chain issues. The council also organizes professional development workshops to help students explore the world of supply chain management.
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FACULTY SPOTLIGHT Joe DeCrow
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| Joe DeCrow,
School of Marketing and Innovation
Operations and Supply Chain Managment |
Q: Tell us about your career in supply chain management?
A: I started my career as a field service engineer with GE Power Systems way back in 1971, so you could say I was the last link in GE's supply chain for large power generation equipment. Over the years I have managed a wide variety of projects ranging from construction to maintenance to IT. Managing projects was my first real hands-on experience with sourcing contract management and logistics. One of the last projects I managed at GE was the implementation of an Oracle Purchasing and Inventory management system within our service business. That project led me to a consulting career in 1998 and I have been focused on assisting clients with the design and implementation of technology-enabled assets and work and service management transformation programs ever since. Each of these projects involved various aspects of supply chain management.
Q: What brought you to be a professor at the University of South Florida?
A: Throughout my career, coaching and mentoring young professionals has been a focus for me and I really enjoy it. So, as I was approaching retirement from EY in 2018, I decided to try my hand at sharing the knowledge and experience I have gained over my career with up and coming young professionals in another way and here I am.
Q. What do you most enjoy about teaching and what are you looking forward to in this new chapter in your life?
I enjoy interacting with students especially when they get that inquisitive look on their faces that tells me they don't quite get the point I am trying to make, and I have to find another way to get my message across. It also gives me great pleasure to hear from a student who successfully applied a concept discussed in class.
Q: What would you like for our business partners to know about USF supply chain students?
A: I would like our business partners to know that our students are committed to applying their live experiences and the knowledge they are learning in class to make real difference in the world.
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ALUMNI SPOTLIGHT: Gail K. Skaates
USF Education: Bachelor's degree in accounting, 2016
Employer: Facebook
Job Title: Global Procure-to-Pay Operations Manager
Key Responsibilities: Manage the Global Accounts Payable Operations, Supplier Master Data Management and Support/Help Desk; providing support from supplier onboarding, purchasing/buying support, invoice processing to payment for our suppliers and internal customers.
Q. Tell us about your career in Supply Chain?
A: Very shortly after graduating from USF St. Petersburg in 2016, I took a job as an assistant manager of procure-to-pay operations at pharma company and over a five- year period became the global invoice-to-pay operations manager. It was here where I really worked on fine tuning my people management skills and oversaw a wonderful team of folks who supported the procure-to-pay operations. This led me to my current role at Facebook, where I have been for just over a year. I manage a large internal global team as well as oversee a third-party BPO team across three delivery centers. Our team manages the global supplier master data, accounts payable operations as well as providing internal stakeholder and external supplier support.
Q. What were some key transition hurdles and how did you overcome these challenges?
A: The most recent transition hurdle was relocating to Austin, Texas, for my current role at Facebook. I was born and raised in Tampa, and spent my entire life and career in Tampa. Making a decision to leave that all behind and start over in a new state was BIG. I had to adjust to a new city/state where I had no connections, friends or family. It was a scary adjustment but when something is right it works and I am happy to say it has been a very easy transition. I love the city, the company, my team and my colleagues. I work for a company that cares about its employees and the world as a whole. I have been challenged and push myself beyond what I thought was possible.
Q. What advice do you have for current USF Supply Chain students? A: Study hard, not to get through your courses, but to really LEARN the material. Find ways to associate what you're learning to real world examples. Be open to taking roles on teams across the supply chain map as you will gain understanding of the full end to end supply chain cycle. Understanding how the upstream work impacts the downstream is so impactful. When you understand the whole supply chain, you appreciate all the work and effort from all the teams/people involved and will make you a more well-rounded and marketable talent. Q. Describe your key contributions / successes since joining Facebook? A: Since joining Facebook I have focused a great deal on people management and bridging gaps across my organization. Ensuring that the teams understood the roles of their peers and why what they did was important. This has made our team stronger and work better together. Another accomplishment was successfully transitioning APAC(Asia Pacific) Operations from a team in Singapore to a team in Kuala Lumpur, Malaysia. This involved a thorough review of all of our processes and desktop procedures, a detailed and successful training plan of the new resources followed by a controlled stabilization period to ensure successful transfer of the day-to-day operations. Detailed preparation and thorough planning was key to the success of this transition.
STUDENT SPOTLIGHT: Bharat Tejwani
Name: Bharat Tejwani
USF Degree & Year: Master's degree in Business Analytics and Information Systems and MBA in Supply Chain Management
Q: What brought you to the University of South Florida?
A: USF professors are constantly up to date with on-going practices and research. USF also provides its students with opportunities to learn through different organizations, thus providing its students with an outstanding learning environment.
Q: Why did you choose to study supply chain management at the Monica Wooden Center?
A: I chose SCM as the importance of logistics and supply chain management has grown significantly in recent years. It is crucial to keep supply chains up to date in order to gain a competitive advantage. What heightened my interest to the supply chain management program at USF is Dr. James Stock. He is a renowned professor with over 180 publications, extensive consultation experience and an educator with immense knowledge.
Q: What did you achieve through the program?
A: Through this program and my graduate assistantship, I gained exposure in the supply chain management industry. Through a work trip to South Africa with Dr. Stock, I gathered and shared best practices within supply chain and sustainability with senior representatives from several companies. This program has taught me to think strategically and how to overcome modern-day business problems in supply chains.
Q: What is your future career goal after graduation?
A: With my two master's degrees in business analytics and information systems and business administration in supply chain management, I hope to leverage data analytics to improve supply chain processes and solve business problems.
INTERN SPOTLIGHT: Maeve Thornton
Education: Bachelor's degree in marketing with a concentration in supply chain management
Employer: DTCC
Position: Solutions Marketing Intern
Key Responsibilities: Assist the marketing team in conducting secondary custodian research, the coordination and creation of a video highlighting the summer intern experience and learn how DTCC utilizes Marketo, a marketing automation software and send out corporate communications via email.
Q: Why did you choose to do internship at DTCC?
A: I chose to intern at DTCC because I was interested in how a marketing team functions in a large, globally known company. It was also my first experience working with marketing from a B2B perspective and in the financial services industry.
Q: How did you prepare yourself to have internship with DTCC?
A: When I got the news that my 10-week internship with DTCC was going to be fully remote work, I started doing research of how I could make the most of it. I set up a dedicated workspace in my home and made sure I kept a good work/life balance. I had many one-on-one Skype and Zoom meetings during my first two weeks in which I got to know the people on the marketing and communications team and asked their advice on how they stay productive in their work from home environments.
Q: What did you achieve/learn through this internship?
A: Through this internship I wanted to gain first-hand experience working on projects in various areas of the marketing department to learn what areas I will be interested in pursuing upon graduation. I was able to accomplish this goal and expand my professional network by working with people within the internal communications, client intelligence and marketing automation teams.
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